Ratings for Dr. Alla Dorfman
My children have been seeing Dr. Dorfman for almost 12 years. She is a wonderful woman and seems to be a knowledgeable doctor. Her office staff (not including nurses) on the other hand are some of the most ignorant people I have ever come across in a professional setting. I was directly lied to today by Mary Lou, Mary Ann, and Erin(I think that is her name she is new) My family was completely disrespected, and I was eventually told by the office manager that Dr. Dorfman would absolutely not speak to me, and that if I did not pay $50 for a late fee, that she was fine with losing my 4 children as patients. I have a hard time believing that Dr. Dorfman was informed as to the situation today. The office called me at 12:18 to tell me that there was an appointment at 1:00. I told them I had no idea what time the appointment was, and that my wife would be there because she is going to take them. I was then called at 1:28 by the new girl, who was more rude than anyone I have ever spoken to at that office. She informed me that my wife was still not at the appointment for my 9 month old twins, and that the appointment was at 1:00. I was then told that there would be a $25 late fee for each kid for the free wellness visit. I told her that she needed to speak to my wife, because as I told the first person, I have no idea what time the appointment was. She then told me that it was at 1:00. Somewhat concerned, I called my wife several times and she did not answer. She was at the Dr. Office at 1:27 (according to my 11yo) and was turned away. She asked if she could wait and Mary Lou told her no. She would need to pay $50 and reschedule. My wife was furious, and she had no Idea that I had already spoken to the office. She called me at 1:39 from our home which is only 3 miles away, however she burned some time putting 2 carseats in along with my other 2 children. She told me at that point that her appointment was actually at 1:20, and that she had 2 voicemails from the office that confirmed. Then she had one that said it was at 1:00. My wife actually drove back to the office and played the voicemails for the staff, and then she was told that she was already 20 min late so she could not be seen. 1:27 she shows up and is turned away, puts kids back in the car, then calls me at 1:39 on her way back to the office. Then she is turned away again after she shows them actual proof that we are being lied to. I DO NOT LIKE TO BE LIED TO. So I contacted the office to speak to the Dr. I was redirected to the Office manager who told me that we are consistently late. Funny, this is the first day that we were ever told about it, and my wife and 9 month old twins were 7 mins late for a well check. I then asked her if we had 2 appointments, to with she told me that she was not going to debate this, we were late and had to pay. I then asked her what amount of time was allotted for out 1:20 appointment (and reminded her that she along with the other 2 persons lied to me about the 1:00 appointment) She told me 20 min total, so 10 min per child. I again asked to speak to Dr. Dorfman, because I believe that she is unaware of what actually transpired. I was told that if I didn't want to pay, the office did not want my children as patients, and they could mail me some forms to get the records. I told them I would be there in 10 mins. I went up to the office, again asked to speak to Dr. Dorfman. It should be noted that I was the only person in the waiting room at this time. I was told that she was booked solid, and that she wouldn't speak to me about this, and she was fine with my family leaving the practice. I was pointed at, yelled at, and lied to again by the office manager. I asked her directly what time the appointment was, and she said it really didn't matter because we are always late. I asked her to clarify how the appointment time didn't matter, when it is the sole reason that my wife showed up when she did. That she was told she was too late, when she was not, and that the office was the reason she was there when she was. After the Office manager raised her voice me several times, I raised mine right back. I was then told to leave the office out of courtesy to the other patients. I was still the only one in the room. I told her I could care less about any other patient other than my 4 children and that it really didn't matter if we continued to talk, because she would just continue to lie. I asked her to please have Dr. Dorfman contact me. She replied that she would pass the message. I will hold my breath to see how it turns out. Dr. Dorfman, If you actually read these, and it was your choice not to speak to me, I can not begin to describe the disappointment I have with you and your staff. I believe you were not informed, and that you may actually care which is why I am writing this on your practice page.
Not pleased, she says the same thing every time, ((she has a virus)) She never cleans out my child’s ears when clearly, it needs it because the wax gets deep when my child is sick, it should be common sense after she looks into them. I never get updates or notification told to me while I am in the office or mailed out when my child immunizations are due to the point that my Childs schools nurse had to inform me that my child was due for them. Needless to say I have change doctors.
Wonderful! I don't know how someone could not love her drove my daughter straight to the office from daycare having no appointment she was on her way to the car went back inside to see her and said she was happy to do so. No she is not just goin to give you an r.x. everytime your child has a cough but she is wonderful and very great with both my girls and very helful and extremely good with patient care of children and moms 6 of my girlfriends go to her as well we al love her.
I adore Dr Dorfman. She is great with my boys and they love going to the doctor (probably for the stickers). She has a very calming/relaxed personality that helps with an anxious first time mom, like me :) I recommend Dr Dorfman to all of my friends!
Dr. Dorfman is AWESOME! We take our 3 kiddos to her and they just LOVE her! I'm not sure what all these other negative posts are about b/c she has NEVER yelled at my kiddos and is ALWAYS calm and patient with them. She caught a problem with my daughter's eye when she was just a few months old and we were referred to a pediatric cosmetologists and she her eye is PERFECTLY fine today. She has caught developmental delays in my son and he is now receiving early intervention treatment and doing WONDERFULLY! I put my FULL trust in her! AWESOME pediatrician!
Dr. Dorfman is wonderful! I have been taking my children to see her since my first child was born! When I was a first time mom, she never made me feel dumb or silly with all my questions! She is very knowledgeable! She caught my newborns mild torticolis early on so with physical therapy for a few months my daughter corrected it! She is always caring and happy to see you and asks about your family. Also seems to care about you as a parent (during my second trip to see her she asked about how I was doing with adjusting and sleep since I was obviously exhausted!) I defiantly recommend her! I will be sad if we ever move and have to find a new doctor!
Dr. Alla Dorfman's Credentials
Accepting New Patients
- Chernovisky Med Inst, Chernovcy, Ukraine (Grad. 1986)
Areas of Expertise
Awards & Recognitions
Publications & Research