Ratings for Dr. Craig M. Matherne
Went to new patient visit. Scheduled 3 weeks in advance. After scheduling time off from work. Only to have Dr.Matherne send in the nurse to tell me that, he had reviewed my chart and was not going to accept me as a patient. VERY UNPROFESSIONAL. BEING OFF FROM WORK FOR THIS APPOINTMENT COST ME AT LEAST 500 DOLLARS. My rating for this doctor lol would be a 0.
I don't know how dr matherne practices cause I never got to see him. Tried to establish myself as a new patient but had to reschedule appointment due to emergencies at work, which I called 48 hrs or more to tell them. His secretary told me to find another doctor. Unfriendly staff and I guess he doesn't care much for people who have schedules that change frequently even though his schedule flexibility rating is 5. Thanks doc.
Very friendly and seems to care but his staff is not..After my blood work His asst called me to tell me everything was fine , I had questions to that and it took me 4 months for her to mail me my results. I was also suppose to have gotten a flu shot outside in the waiting room which i did not receive so I left,,also when he ordered my labs his asst came out to check me out without even drawing blood because she overlooked it on my chart. Sloppy help , enough to find another DR because you have to "Fix" their mistakes!
Dr Matherne seems to know his stuff and has been very friendly. Some of the staff for his physicians group are not always great but I can put up with that. They could use some training in customer service and smile more. He referred me to an orthopedic specialist when it was outside his expertise. I do not have a lot of health problems and therefore can't speak to his ability to diagnose multiple issues, but I have seen him twice this year and at this point would continue to recommend him.
Dr. Craig M. Matherne's Credentials
Accepting New Patients
- LOUISIANA STATE UNIVERSITY SCHOOL OF MEDICINE IN SHREVEPORT (Grad. 1996)
Areas of Expertise
Awards & Recognitions
Publications & Research