I found him to be uncaring and with poor bedside manners. He didn't answer my questions knowledgeably or accurately. I was pain free when I arrived to see him at his office (just had an urological condition I wanted corrected) but left in pain from his lousy procedure. His unforgiven answer to my complaint was "no pain, no gain". I wasn’t given instructions on what to do after the procedure nor how to relieve post-procedure pain either. When I called after-hours (was about 6AM) with severe pain, his on-call buddy doctor never returned my call, and when I called the office after 9AM, Dr. Kirshenbaum never cared enough to call me back and instead relayed his response thru an office clerk. He never followed-up in the evening or next day either. It seems he uses to his advantage the fact that his practice are the only urologists in a 1 hour driving radius; they have no competition so they feel free to treat patients any way they want. Instead of his surgical coordinator calling me (standard in the medical industry) to schedule the follow up procedure, the office staff gave me her business card for me to call her. His office was overcrowded with his patients (he was the only practitioner there), so, many of his patients, some in their 70s, had to stand outside in the cold because there were no chairs left nor any more standing room either in the waiting room. I will never return to this so-called doctor.
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