This doctor's office sent me a duplicate bill 3 months in a row. I called their office upon receipt of the first bill; this was a duplicate charge. My insurance company and I had a conference call with the billing personnel to no avail. I received a second and third bill; the last indicating I was now in for collection. My insurance company and I have been in contact with them each time. Word of warning: they have a poor follow up on their billing. Hopefully this will warn others to carefully check all medical bills against inurance payments. The above ratings deal specifically with his billing staff not the doctor.