Ratings for Dr. Steven E. Becker
Dr Becker operated on me for sinus problems and also did a tonsillectomy on my grand-daughter. Neither of us has had any problems and I have been going to Dr Becker for years. The front staff is extremely busy and it shows, but if you smile and say a nice word they will respond accordingly. However, when I need to get in Dr Becker accommodates me and his nurse is exceptional. When there was an issue with my grand-daughters insurance she solved it without any problems. I would recommend Dr Becker wholeheartedly!
This doctor was very short and un professional. Didn't have the time to listen to my questions or needs. Sat in the waiting room for over 2 hours only to be pushed in and out in 5 minutes. Would recommend not making an appointment with this doctor
Front office staff is very rude and incompetent. They had called me to schedule an appointment for my child. All of his information had already been forwarded by the referring doctor. When I arrived I completed the new patient information and waited 40 minutes only for them to tell me that my child was ineligible with the insurance. I had just used the insurance last week and there was no issues, and one would think that if they are calling me to schedule then all of this should have already been reviewed. When asked if I could pay cash they gave me the fee and said that in the event the insurance pays that I would not be reimbursed!! I called the insurance myself and found that yes my child is eligible. When I called back to inform them they did nothing to accommodate or apologize. They are completely unprofessional and need some customer service training.
I travel a lot for work and getting into a doctor on my schedule can be challenging. He was direct, efficient, and knowledgable. I did have to wait in the office but I always get in when I need to be seen. Most importantly he addressed and helped me with a problem that others have not for over a year. w
Dr. Steven E. Becker's Credentials
Accepting New Patients
- Univ Of Tx Med Sch At San Antonio, San Antonio Tx 78284 (Grad. 1987)
Areas of Expertise
Awards & Recognitions
Publications & Research