Facebook Pixel

Ratings for Dr. Irene Viola

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I called ahead with specific needs, an MRI was needed for my lower lumbar ASAP. My Surgeon was requesting that my primary care doctor (Viola) order the MRI, so there would be no further delay, because he was on vacation and wanted to see me the following week, with the MRI results. I was (and still am) in unbearable pain. Upon my arrival, Dr. Viola wrote off my need for the MRI and stated that I should start a steroid pack. Mind you, she's NOT an orthopedic / spine surgeon. I became extremely upset and demanded the MRI script, which she finally conceded to write. The very next day during the MRI, it was found that I had severe damage to the L4, L5 and S1 and would now require a second back surgery, which includes 2 fusions. Doctors, such as Viola, need to LISTEN to the patient, who knows their own body better than anyone. I will NOT return to her nor will I recommended her in future. I am shocked that after I placed the call earlier that morning, informed of my urgent need, that upon arrival that she felt it is/was within her medical background to determine my greater need by merely prescribing a steroid pack, which could have lead to greater issues. I was taken to the hospital, where they immediately contacted the surgeon with the results, while he was on vacation. Viola's office called today. The nurse in her office is very good and compassionate - perhaps it would suit Dr. Viola to follow the lead of her staff, rather than assuming she knows everything about everyone. Keep in mind folks, she already had my medical history, regarding my prior back surgery - yet FORCED me to come in, pay the co-pay and bill my insurance carrier, just so she could prosper on the visit. The MRI order could have been faxed to the radiology center directly, rather than having me take a huge (and painful 1/2 day out of my life) to visit her office, a 1/2 day I will never get back and for what??? The MRI that I phoned about and felt a need to argue with her about... seriously?

Was this rating useful? 0

flag | Submitted July 11, 2016

2
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

The receptionist is unpleasant. She called me and said you have .... instead of saying we have your test results and the doctor would like to discuss them with you. The nurse is unhelpful (e.g., asked for 90 days supply of Rx more than once and she submits prescription for 30 day supply. I asked her for copy of my blood tests and didn't get them). Dr. Viola tried to rush me into an expensive, aggressive treatment (injection) for borderline osteoporosis instead of a less expensive oral medication. I'm looking for another internist.

Was this rating useful? 0

flag | Submitted October 30, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Nasty and stupid. STAY AWAY FROM THIS DOCTOR..wothless as diagnostician

Was this rating useful? 0

flag | Submitted August 31, 2014

1
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Nasty receptionist! Dr Viola is great. Assistant Lisa is very efficient.

Was this rating useful? 0

flag | Submitted December 13, 2011

2
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

Nastiest Secty I have ever seen. Bad attitude problem. Dr.doesn't listen to you. You tell the nurse that you have a fever and she doesn't even take your temperature.

Was this rating useful? 0

flag | Submitted September 22, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Viola and her staff are very pleasant and professional. She takes time to talk and listen to her patients. I would recommedn her to everyone.

Was this rating useful? 0

flag | Submitted September 19, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Also specialist in Fibromyalgia. Listens very carefully (as does nurse),asks questions pertaining to your concerns, examines each and every time. Dries tears, shares a smile and laugh.

Was this rating useful? 0

flag | Submitted March 25, 2008

Rate this Doctor

Dr. Irene Viola's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • Univ Of The East, Ramon Magsaysay Mem Med Ctr, Quezon City (Grad. 1993)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield

Top Hospitals in Lewes, DE


Top Urgent Care Centers in Lewes, DE


Sign up for our newsletter to get the latest health news and tips.