Ratings for Dr. Hala Shakhatreh
This pediatrician takes the time, is compassionate, gentle with patients, extremely knowledgeable, never dismisses any medical complaints, and gifted with difficult situations. The receptionist, Natalie, has always tried to fit us in and goes above and beyond to ensure the needs of my children are met. I can't say enough about the professionalism and efficiency of this physician and her receptionist. Thanks for your competent, friendly care!
Our Family is so grateful to have Dr.Shakhatreh as my childrens family doctor. She is very knowledgeable, thorough, kind and gentle. The waiting time is never long and her assistant Natalie is always willing to rearrange and fit you in when my children are really sick,. She is excellent at her job. A big thank you to Dr.Shakhatreh and her office, she truely is the best doctor!!
our family LOVES Dr. Shakhatreh. She takes her time with each child and is amazing with our super shy 4 year old. She has a private waiting room, with new toys, a sink, and a change table. Ive never had to share the room while we wait. she is also very open and supportive with various methods of feeding, formula, BF, and extended BFing
I asked the nurses in the hospital after the birth of my daughter who they will recommend as a pediatrician and they gave me Dr.Shakhareh's name. I couldn't be happier with her, she is calm, professional and very kind and gentle with my baby. As a first time mom it is very important for me to have someone answer all my questions and address my concerns and Dr.Shakhatreh has been doing both with great care and understanding. What I like particularly about the Dr. is the she is not judgemental, she is very caring and while giving you her medical opinion, she let's you decide what you are comfortable with. I am super happy with her!
Having 5 boys ranging from 2-19 I have dealt with almost every Paediatrician in Niagara region at one time or another. My severely premature son needed a Doctor and we met her while doing rounds. She is always willing to listen and doesn't prescribe unneeded medications. My son recently was quite ill and unlike many physicians with god complexes she even called over to McMaster for a second opinion. By far one of the best I have ever dealt with.. Natalie her assistant is always willing to help and will try to fit you in.
I have been nothing but impressed by her and her staff. Her receptionist is amazing. They go that extra mile to see you when you really need it. My daughter is special needs, and Dr. S is so genuinely caring and gentle with her. She has wonderful bedside manner and is so smart. When we got referred to McMaster Hospital for specialist care, our doctor there told us how lucky we were to have Dr. S, that she did such a wonderful and thorough job with the work-up for our daughter. The ONLY bad thing I can possibly say, is that her hours are a little wonky. Her office doesn't open until 10am, and sometimes when you call the office at 10:30, the answering service is still picking up. But that is grasping at straws really. I was desperate to have my daughter seen last month, and her receptionist did everything she could to squeeze us in. Top notch service. We truly are lucky that she is our doctor.
She is amazing in every way and the reason my child is alive today. She is truly dedicated to taking care of our youth and provides thorough examination and leaves no stone unturned when more serious situations have risen in my child's health. She knows when to refer to specialists and always makes you feel so welcomed. Been with her for 7 years now and we are so fortunate to have her.
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