This is in follow-up to my review posted Aug. 6, 2022. Unfortunately, this website automatically assigns “one star” to reviews posted.

Dr. Sanders swore an oath promising to uphold the art of medicine and act in the patients’ best interests.

Dr. Sanders violated this oath countless times during the 6 1/2 years I was in his care.
He engaged in what can only be described as “juvenile” tactics to humiliate and disrespect me. Hospital staff witnessed this but stood by and did nothing. I will never understand why he treated me in this manner,

I wanted Dr. Sanders’ expertise because he was “rumoured” to be “the best in London”. I needed surgical intervention so badly, I asked my family doctor in Midland to refer me to Dr. Sanders in Nov. 2015 before I was able to secure a family doctor in the London area.

Dr. Sanders still found it fitting to make me wait a further 3 1/2 years for assistance with my right foot and 4 1/2 years with my left foot. He then put me through 5 surgeries - 2 on my right and 3 on my left. 35 weeks on crutches over a 2 1/2 year period. I was 65 years old at the time. My “new” family doctor also encouraged me to stay the course with the “best in London”.

I filed a complaint with LHSC - Patient Services. In response, I received a letter from Dr. Sanders full of false statements. A letter to the former CEO at LHSC yielded a response stating complaints are taken seriously and she returned my file to Patient Services for further follow-up. This did not happen. Instead, I received an e-mail from Patient Services informing me my file had been closed and I could file a complaint with CPSO. A list of 16 questions Patient Services specifically requested, remain unanswered.

I filed a complaint with CPSO. I sat in utter disbelief when I read the report which led me to acquiring all my medical records, including Dr. Sanders’ consult notes.

1. No record of my first in-person consult in Jan. 2016. Dr. Sanders claims I started seeing him In Oct. 2016.
2. Dr. Sanders “claims” I DECLINED surgery from 2016 to July 2019.
3. Dr. Sanders “claims” I refused to do physio.
4. Dr. Sanders claims he offered me a 2nd opinion, He arranged a well-rehearsed consult with Dr. C. Del Baso at LHSC AFTER I had already endured 5 surgeries. Dr. Del Baso did make one very interesting statement. He said, “I only touch a foot once”. Yet the “best in London” put me through 5 surgeries?

Dr. Sanders did not take x-rays prior to the 1st surgery on my left foot. He claims my foot had not changed alignment since x-rays were taken 2 1/2 years earlier. My foot had deteriorated so badly it could only be described as “deformed”. He then found it fitting to throw my deformed foot to a resident in a surgery that did nothing to realign my foot. I was left with infection and nerve pain in my 2nd and 3rd toes which had both been shortened but nothing else had been done, In his letter to me, Dr. Sanders claims my foot “became contracted” as a result of this surgery, That is false and in my view, x-rays were deliberately omitted to cover up Dr. Sanders’ negligence in not providing me with timely assistance. At this point my silence and respect ended and I began questioning Dr. Sanders. Patient Services were not taking complaints at the time due to COVID.

The 2nd surgery on my left foot did improve the alignment but it was now very apparent that my 2nd and 3rd toes had been shortened extensively. When questioned, Dr. Sanders would not tell me why, My medical records explain what happened, DR. SANDERS SHORTENED THESE 2 TOES TWICE IN CONSECUTIVE SURGERIES. These 2 toes cannot contact the floor any longer leaving my other toes to carry the brunt. It is very painful.

In the final surgery, Dr. Sanders was to determine DURING surgery if my 5th toe might require attention yet minutes before I am taken to the OR, Dr. Sanders confronts me asking ME to decide if I want my 5th toe fused. I did not answer “yes” or “no”. He fused it. An independent orthopaedic surgeon later informed me that this should never be done. Yet, the “best in London” did this to me.? The pain, at times, is unbearable.

An independent review of my care was also conducted by Dr. Del Baso. Conclusion - Standard of Care was met!

The “complaint” process is designed to make the patient feel they are being heard. In reality, despite strong evidence of malice and unprofessional conduct, it is 100% weighted in favour of the healthcare “professional”. The patient has no rights and no voice. The legal process is equally flawed with no lawyer wanting to go up against the high priced lawyers on retainer with LHSC.

I cannot find the words to describe the devasting impact this has had on my life, both mentally and physically. Now, at the age of 69, I live in fear of losing my left foot.

What have I learned? If Dr, Sanders shows even the slightest indifference in helping you, WALK AWAY!!!

Submitted April 17, 2024

Great bedside manner. Quiet, calm physician. Great surgeon.
Would definitely recommend him!

Submitted Dec. 15, 2023

Got right to it but was very knowledgeable, caring and concerned.

Submitted April 25, 2023

very pleasant manner , took time to talk with me, reasuring, would pick him if I neede Ortho again

Submitted Jan. 6, 2023

Very bad experience.
Didn't even suggest surgery though he clearly admitted it was a very bad break.
Was in severe pain the entire 7 weeks he had me in a cast and made several trips to the hospital.
He told me this pain was normal.
Only ever looked at the xrays, never addressed my concerns or questions.

Submitted Nov. 20, 2022

Dr Sanders is a brilliant surgeon. And his bedside manner is absolutely beautiful. He operated on my elbow and he did excellent work I have healed already staples out beautiful work on my elbow he is very caring man. He is a real gentleman I’m so over the moon he is brilliant number one Doctor ❤️

Submitted Nov. 1, 2022

My visit with Dr sanders was very pleasant. Super nice man. Fast and efficient clinic. I was his first patient of the day. In and out within half an hour!

Submitted Sept. 9, 2022

I saw Dr Sanders 15 years ago for a problem that several surgeons said couldn’t be fixed. He was compassionate and encouraging, albeit realistic. Bottom line… I’m walking today because of what he did for me.

Submitted Aug. 25, 2022

I asked to be referred to Dr. Sanders when we moved back to this area based on the on-line reviews I read. What a mistake. I silently endured 6 1/2 years of humiliation and disrespect and the tactics Dr. Sanders used to do so did not go unnoticed. It hurt deeply and I sincerely hope he never treats another human being the way he treated me. Attempts to get referred to a different surgeon failed so I stayed the course. It took 3 1/2 years before Dr. Sanders would help me and 4 1/2 years before my left foot was addressed which had deteriorated badly. Even then, Dr. Sanders found it fitting to let a resident do my surgery even though he told me that he had done it himself. What happened in that 3rd surgery was the worst nightmare I have ever had. It was horrible what he did to me and it was at this point I got angry with Dr. Sanders. Believe me, I have paid dearly for doing so.

I tried to go to the private sector and also to another surgeon in the public sector but both options failed because it would be revision surgery and nobody wanted to touch it.

I was used as nothing more than a “human guinea pig” for Dr. Sanders’ students to experiment on. Five surgeries on my feet over a 2 1/2 year period because all I wanted was to get out and resume my 5 mile walks every day. That goal is nothing more than a dream now. My mobility and my life meant absolutely nothing to Dr. Sanders.

Dr. Sanders treated me in the most inhumane and unethical manner imaginable which reflects poorly on LHSC. One has to wonder who is posting all these “5 star” ratings on this surgeon.

Submitted Aug. 6, 2022

Have had 2 surgeries by him and I would highly recommend him. Excellent bedside manner, excellent staff and a great sense of humor. They don't come any better

Submitted Aug. 1, 2022