I wish I could give Dr. Wendy Gaines 0 stars. She is the worst physician I have ever worked with. I am 26 and six months into changing my life to be healthier. However, while going over my history and my weight gain from the past year, I felt judged by Dr. Gaines at every moment. Constant jabs about my weight and alcohol intake during the height my depressive episode due to the pandemic were made throughout the appointment. I do not drink nearly as often as I used to (about 2/3 glasses of wine on a Friday or Saturday), and was still shamed for it.

Every question I had about my health would come back to my weight gain, and shamed me at every chance she could about this subject. She also claimed that I was late, even though I arrived at the appointment on time. She made references to my tardiness throughout the appointment by telling me that we couldn't get to specific subject matter because she is "on a schedule and that's how it is".

On top of everything, after this appointment I was sent a bill for $428.30. I've been in contact with my insurance and they claim that it's in the physician's control. With that, I've called Wendy Gaines' office multiple times to get clarification, but their reasoning for this bill is that it's a First Time Physician's Visit and does not classify as a physical. Sure - but does that mean I should pay $428.30 for a one hour visit? Even if Wendy Gaines was a good physician, this bill would still be absolutely ridiculous for someone who has insurance.

Overall, I do not recommend Dr. Wendy Gaines and recommend that she stop practicing medicine. I left the office in tears and I will never go back.

Submitted Oct. 26, 2021

I am a person who has always been completely healthy and never had any issues at all, until having a few during my pregnancy last year. I ended up suffering from postpartum depression, and my OB prescribed A low dose of an anti-depressant, which helps tremendously. Fast forward to me being eight months postpartum and at my annual physical with Dr. Gaines. She told me I was unhealthy and overweight and that I needed to "work on "my BMI (if you saw me you would NEVER call me overweight. I have visible abs), that I was putting my health in jeopardy with my high BMI, that I was an alcoholic for having a glass of wine after dinner, and she scolded me for taking Advil for the occasional bad headache. She encouraged me saying "good job" for trying to wean off of my antidepressant. So if I wasn't trying to wean off it that would be a bad job? Anyway, her tone is rude and demeaning, not just straightforward or to the point. She is downright rude and has no bedside manner. Obviously she is plenty busy so doesn't need to improve her ways. Steer clear, my friends! Any positive reviews about her on here have to be fake.

Submitted June 27, 2019

The worst experience ever!
I was looking for a new PCP, and my insurance referred me to dr. Gaines.
From the first “hello” she has started with insulting remarks. Throughout the whole appointment she was extremely rude and inattentive, like she was already tired of seeing me. She made conclusions without even willing to listen or understand a problem. I’m 40 years old 8 months pregnant, working full time, have two happy and healthy kids and I was treated by her like some irresponsible, not well-behaved child who makes her life difficult. I was put down several times during the appointment in front the student that she had brought in with her. Completely ignorant, and cold-hearted. Very disappointed.

Submitted May 8, 2018

Wendy Gaines is the worst. I went in for stomach pain which turned out to be ulcers. She tried to tell me that the sack holding all my organs could be ripping from my body and getting ready to fall out. She sent me to the ER. The only thing that fell out of me was a baby, 10 months later. Also, she will only diagnose you based on her check list. If I wanted to be diagnosed by a check list, I'd visit WebMD.

Submitted Oct. 13, 2017

Wendy, if you're reading this--you need therapy or meditation. You're so incredibly stressed out and always rushing. It's not good for you and it's certainly not good for your patients. Just record yourself talking to staff or a patient sometime and listen to the rude tone you have to everyone around you. You need to put energy into fixing this.

Submitted May 26, 2017

Very rude to her patients. She literally has a timer on when she comes to see you. She seems rushed. She has an attitude about everything. Horrible bedside manner. If you want to feel like ccrap after you have a physical for someone who is perfectly healthy, go see Dr. Gaines. I waited 45 minutes in the waiting room, plus the time spent waiting in the lobby. Very insensitive. I've been going to her for 6 years now, and this last appointment was the last straw for me. No one should be treated the way she has treated me. I never want to see her again. Avoid her at all costs.

Submitted May 1, 2017

She was somewhat rude to me when I had my physical. Commented on my lack of sexual activity, spoke harshly because I did not follow office protocol in notifying her that I had seen her nurse practitioner for an ongoing issue. All this with a 2nd year medical student present.
Had my physical 2 days ago. She did not even know why I was there! She spoke harshly to me because I had seen her NP and I had not followed up with Gaines. I did not kno

Submitted Oct. 29, 2014

I have never met a doctor with such poor bedside manner. I had been seeing her for several years, out of ease of location. That was a huge mistake.

Submitted Oct. 9, 2013

I went for my physical. everything went fine. I am a healthy person in general and don't often visit dr. gaines...so basically this time i went for physical aftre long time. She took out her list of questions...eating well? sleeping wel?? blah blah....at one point i just said bit constipated these days...so..u know she said u can try taking metamucil..fine..i was all set to go! after some time i got a bill in which she charged me for doc. vist..and my physical. BOTH! i mean u are there for physical...we are there to talk about my health..I mean whats the ponit of physical if u are just going to say 'i am fine to all quesions.' and frankly constipation and recomending metmucil is not a big diagnosis..Dont be a cheapo..don't charge for that!

Submitted Oct. 1, 2013

Primary Care for @ 10 yrs. She is often late. however, I am not upset by this. I know that when she is late she is spending time with a patient, that needs it. When it is my turn, I always feel like she is focused on me . She spends the time with me that is warranted by my circumstances. To see the volume of patients that she is REQUIRED to see, is not easy. I think she does an excellent job, under difficult conditions. I plan my visits expecting I may have to wait. I have found that if she is unfamiliar with something, she will consult with other MD's. Her office staff has never been anything other than friendly and helpful. If you are going to be frustrated and angry if you have to wait in the waiting room, this is probably not the MD for you. But if you want someone who will spend the time if you need it, she is an excellent choice.

Submitted Nov. 14, 2012