I've been seeing Dr. Rusche over ten years now. He is very caring and listens carefully to his patients. He takes the time needed with his patients which I assume delays his schedule some. But I feel he is very well worth the wait. I've read the other reviews complaining about his staff. He might have had some problems with that in the past but I'm very well pleased with his current staff (December 2017). I would highly recommend Dr Rusche and I have total faith is his knowledge and medical opinions and treatments.

Submitted Dec. 26, 2017

Dr Rusche is great but his nurse is the rudest nurse i have ever seen she thinks she is the doctor if he had a better staff if would be great they have a new reseptionist that has been there about a year that will talk your buisness to her friends which is against the hippa laws but you cant get to dr rusche to tell him there could never be a better doc office if he would fire everyone in there and get some compassionate staff like him .

Submitted Oct. 1, 2012

Wow, I have never had trouble with Dr Rusche's staff! Joanne has been friendly and helpful. I don't tend to have much to do with the receptionist. I have had no problem getting them to call me back, I have had appropriate help with medication refills, ect. Dr Rusche himself is totally worth the wait. He is caring and does remember details about you. I only see him once a year know because he has helped me get stabalized, but he always remembers details of my life. I appreciate having a doctor who works this hard. Just remeber to bring a book when you go to see Dr Rusche and remember he is giving some other patient the care and attention they deserve.

Submitted July 28, 2010

Worst office ever. Now the phone number doesn't even work. The office people are rude. I've waited over 3 hours each time I have gone. I have been waiting for 2 referral's for over a month.

Submitted Nov. 3, 2009

I love Dr. Rusche. He has helped me understand what is going on. Sometimes rheumy problems and extremely hard to diagnosis. He has been trying for 6 years to figure out what exactly I have. He never gives up. He assures that I do have something wrong and I am not "crazy" (even though blood test are inconclusive) I wouldn't go anywhere else. I love Rita and Joann. Sometimes you do have a long wait to see him, but it isn't really his fault. Bloomington needs more rheumies!!!!

Submitted Oct. 14, 2009

Amazing doctor. Really listens, which is an important feature in a rheumatologist. However, his office is atrocious. Rita, one of the receptionists is rude and should be fired. Obstructionist, lazy and utterly without human value, avoid Rusche if you expect basic human respect and service from your doctor's office.

Submitted Sept. 30, 2009

This is the worst Doctors office I have ever seen in my life. The receptions change with the wind here. They have gotten two new ones now that are rude, hateful and just plain ignorant. My wife is a patent of this office and it has took her 4 months to get approved for HUMRAI. The nurse Joann kept giving us the wrong paper work to fill out for the $800.00 shot. Joann said you are welcome to come and get free samples until you get approve for the prescription program: but every time I would go pick them or try to pick them up Joann would give me the third degree about what is your insurance doing and such and Joann wants to have these conversations in the lobby in front of whom ever is sitting around. Joann would say well I get them free they are samples you can have some. I went in a few days back to get a shot for my wife and Dr. Rusche was on vacation and Joann the nurse was to and there was no other Dr. filling in for them. Receptions told me she not authorized to give water.

Submitted Aug. 12, 2009

DR,RUSCHE STAFF ASSISTANT Joanne VERY RUDE WILL NOT CALL YOU BACK ESPICALLY ON MEDS .WILL NOT LET YOU TALK TO THE DOCTOR ,SHE IS VERY HARRASSING .NEEDS TO BE REPREMANDID OR FIRED LOOSING BUSINESS FOR THE DOCTOR

Submitted July 29, 2009

Love Dr. Rusche, hate his nurse Jennifer!If he lost the nurse I would return.

Submitted Oct. 4, 2008

Dr. Rusche is an amazing, caring physician. Sometimes his schedule is delayed but that is only because he is always devoting the time to listen to this patients. When you are in an appointment with him you never feel rushed out the door. He always takes the time to hear your concerns and follow through with a thorough exam. He also remembers personal details and what is going on in your life. That really matters and makes it worth waiting an extra few minutes. I cannot say enough about how helpful he has been for me through the course of my treatment. Wholeheartedly recommend him!!!

Submitted May 11, 2007