Dr. Lee G. Yardley
#2 of 64
Chiropractors in
Kent,
Washington
Staff
Punctuality
Helpfulness
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YARDLEY CHIROPRACTIC CLINIC
26238 PACIFIC HWY S
Kent, WA, United States
98032
26238 PACIFIC HWY S
Kent, WA, United States
98032
No Phone Number Provided
No Website Provided
i have rated my experience with dr yardley as terrible , his staff however would be high as they have always been super nice and helpful , knowledge is also there BUT my recent experience with Dr Yardley himself was awful and very upsetting .He didnt listen to me made assumptions reduced me to tears refused to treat me after i had paid and i subsequently left the clinic in pain with his full knowledge ,saying he had to protect his reputation . The positive outcome of that is i did further research discovered the technique he uses is called NUCCA and there are multiple qualified practitioners in WA even a highly respected and level 3 qualified practitioner in my city so i will be able to carry on with treatment . PLEASE DONT FEEL LIKE I DID THAT HE IS ONLY OPTION DO YOUR RESEARCH THIS METHOD DOES WORK AND THERE ARE OTHER OFFICES . To fully explain what happened to me i first went to Yardley Institute over a year ago from radio add and did initial consult with Dr Yardleys partner ( dr yardley is not taking new patients ) the dr i saw was very nice listened to me and explained their view of complete health not just treating symptoms which i agreed with ,as at that point i had waited so long for an appointment that i was no longer in pain i went everyweek for a number of months and did feel better in myself and that doing the treatment was beneficial to my health more preventative and indeed didnt have any episodes of back pain reoccur . I
had signed up for the whole course of treatment and was paying week by week .Unfortunately i had some surgery not covered by insurance and a dog who got liver cancer and financially wasn't able to keep going to treatments .I called Yardley office and the front desk staff were super sweet understood and put my file on hold . 10 months later I got a card in mail around Christmas with offer for evaluation and i had been talking with my friends about possibly going back seeing if i could figure something out and called to see if i could go back in the special offer didnt apply but i made an appointment for next day i was suprised availability was open turned out Dr Yardley was only Dr in that week not Dr I had been familiar with . you pay when you arrive at thier office so i paid , also as circumstances went i had taken a fall on christmas day and had pain in my hip which i wrote on intake form. When Dr Yardley came in to room he looked at my chart and said immediately you havent been for a while and i see you came in with back pain and headaches ( i listed those as my reasons but in fact wasnt experiencing either when i started treatment) I tried to explain my situation but he interrupted me and insisted on going through the whole talk about not treating symptoms but whole person balance ..... bottom line he made a judgement that id only come to get symptom fixed then left and was coming back because i had pain ....... i asked about working with me doing every other week he said no has to be at least once a week i said icannt finacially do that at this time . He then said he wouldnt do adjustment that day ,i said you are going to not do adjustment leaving me in pain , he said ithought you said you understood whole body and its not about the pain ....... total passive aggressive shaming me ...didnt listen to me judged me and had zero compassion .... at that point it was such a toxic situation i woudnt have let him touch me . No im sorry you cannt afford it right now reach out again when you can lets help while you are here ( bearing in mind i had paid an initial fee on signing up that included additional xrays during treatment that i hadnt obviously utilized) I said i wish id figured this out before i drove here he replied well you wasted my time too .......I ended up at reception in tears upset and feeling shamed knowing i really wasnt what he judged me to be . He said he had a reputation to protect wouldnt treat me even though iwas a patient in his office because he judged me non compliant .... somewhere along the line in all the good he may do his ego had got in the way .... some understanding and compassion would have been nice . like i stated previously I do understand and believe in the whole body wellness and the NUCCA techniques AND I WILL CONTINUE AS FINANCES ALLOW WITH ANOTHER OFFICE . My recommendation do your research and if this office is your choice be thankful Dr Yardley is on way to retirement go with one of partners ,hope this helps someone .
Submitted Dec. 30, 2023