Good luck trying to make an appointment...This review goes to show you that it doesn't matter how good the DR may be- if you don't have a good support staff, you will lose patients or potential business. I would love to rate the Dr but couldn't even get to see him because making a simple appointment with the Oviedo office was IMPOSSIBLE. The Orlando office wasn't any better!
I haven't seen this level of incompetency and unprofessionalism in a while:
Day 1: I was told that in order to make an appointment, I needed an authorization from my insurance although I had my referral. I have never called an office where I was made to get my own authorization in order to make an appointment. But, ok- I can understand that maybe that's an office policy so I when I received the authorization number, I called and left a message to make an appointment...CRICKETS. Waited a few days and I never heard back from a scheduler. Called back and was put on a never ending hold, then I was hung up on. Called back and was put directly on hold... Honestly, I get better response from my dog's vet's office.
Day 2: Called the office and after being hung up on several times, put on a long holds, I asked to speak to an office manager and was told she was in their Orlando office. I was not transferred, I called the Orlando office and was on a very long hold. When I was finally able to reach Rose the office manager who explained that they have a new phone system and that, "she's not sure what's going on." Then she starts calling out while I'm on the phone for a person named Brenda (like she's in a fast food restaurant). Rose apparently can't find Brenda so she puts me on hold- my call then falls into limbo, I'm on hold for another 5 minutes. Brenda finally, found my phone call (which was apparently in La La Land) and puts me on hold again. Brenda finally picks up the phone, and asks for my personal information several times and says that she can't find me on the Tricare system. I offer to email her the referral and authorization and she tells me that she doesn't have a working email and puts me on hold- AGAIN! At this point, my patience runs out and I hang up because I simply can not waste another minute. Five minutes later, Brenda calls back chuckling that she found me in the system- that her co-worker helped her find me in the Tricare system. I then told her that I wasn't interested in being a patient at their office anymore. At this point, I believe I've been more than reasonable and deserve better.

Seriously, this experience is laughable but not really. God forbid there is something seriously wrong with a patient- you can't even get in to see the Dr. because he has incompetent front office staff.
If you have a new phone system- train your staff!!! Also, train them to retrieve messages and how to schedule appointments. Also, I don't mean to be grammar patrol- but, fix your Spanish prompt. It's not, : "Apresione" it's "Oprima."
In writing this review I hope that this group of Drs really get their office in order. I'm sure that my experience is not an isolated incident, and maybe they need to hire better office staff or pay them more so that they can do their work properly.
Best of luck to anyone considering making an appointment- hope you have time to hold for excessive times and LOTS of patience, and a high tolerance for unprofessionalism.

Submitted Oct. 10, 2022

I have been seeing Dr. Harrington over ten years and will stay with him until he retires. My ear problem was solved by him after years of seeing other doctors. He had an MRI ordered and found the problem. He discussed the solution and steps to take to solve my pain and answered any questions I had about them. This Dr. is my Hero. I would advise anyone to use him for their Dr.

Submitted Nov. 7, 2014

Dr. Harrington removed my tonsils in Oct. 2013 and I have to say I was terrified from all the comments everyone has made about getting their tonsils out. But Dr. Harrington did a wonderful job and not much pain, maybe a level 3 providing I stayed on my pain meds. I had the surgery on Weds. and was able to go back to work on Monday. I was very relieved that it wasn't near as bad as everyone on line claimed it was. It wasn"t anymore worse than a soar throat. I believe it was the doctor knowing what he was doing and the method he uses. He is highly recommended in my book.

Submitted Nov. 18, 2013

This was by far the worst experience with a doctor I've had. Wait was ridiculous - my daughter and I spent over 2 hrs in the office to be seen a total of 10 mins by doctor and 10 mins by audiologist. Doctor was rude, did not listen at all to concerns and dismissed everything we said, yet he almost missed a positive finding for a problem on testing. We felt like cattle the way we were herded in and out along with dozens of other patients. My daughter is handicapped and their patient rooms and testing room are not handicap friendly. He ordered an MRI but we will not be getting it done through this doctor as we will under no circumstances ever go back to him. My daughter has gone to literally dozens of doctors over the past several years and this was our worst experience ever. I would never recommend Dr. Harrington or his practice. Two hours of our day wasted and now we have to start the process all over again with a new doctor.

Submitted Sept. 25, 2012

This Doctor keeps ordering tests you dont need continuolsy and does only the minimum, because of this i switched to another doctor in the same group and he is much better and more professional than Dr. harrington. I'll never go back to him.

Submitted July 21, 2011

Dr. Harrington is THE BEST DR. great at his line of work, plenty of knowledge and has great manners and patience. He sits with you and explains everything in detail.after surgery he sat with my husband and showed him pictures and explained everything.He is awesome! God Bless.

Submitted July 6, 2009

Very punctual. Almost every visit I see him within 15 minutes of my scheduled time. Sometimes I get in before my scheduled time. He is very efficient and thorough. I would definitely reccommend him. His office staff is very nice and quite capable.

Submitted April 3, 2009

Great doctor! Very patient with my one year old daughter. He talked with her and helped her feel comfortable and had no problem with me asking as many questions as I needed to. The staff is also excellent. The are very quick yet also accurate and very personable. I just wish the did more than ear nose and throat. :)

Submitted Sept. 9, 2008

This Doctor is amazing. He is very knowledgeable, quick, confident and very, very nice. Within minutes he figuered out what was wrong with me. What a great Doctor. I am strongly, strongly recommending him to everybody. This kind of personality in a Doctor I have not seen for a while.

Submitted July 18, 2007

He and the other 2 (biblowiz and rabaja) were great with my big surgery. they even came to see me in the hospital afterwards!

Submitted March 28, 2007