Dr. Robert B. Donoway

4.0 ( 79 reviews )

Helpfulness

Knowledge

Ratings for Dr. Robert B. Donoway

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor! Not more needed to say. Dr.Robert Donoway will treat you like a human not just a check. I have been to many doctors offices where you feel like you're just a number. Dr.Donoway is extremely knowledgeable in treating cancer. I was lucky enough to have been referred by a friend who is now cancer free for 14 years. I too cancer free ( breast cancer survivor) for the past 8 years.

Submitted March 2, 2016

1
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

Great doctor! HORRIBLE office manager!!!!! I will not be going back to this doctor. Not only does his office manager scream at the doctor and patients but she tried scheduling my surgery at the wrong hospital. Then I had an appointment and waited over three hours to see the doctor( I do t mind waiting for a good doctor) and when I got into the room the office manager never followed up to get my results from another doctor. Which was the whole reason for the appointment. Therefore, the appointment was a complete waste of time and waste of a day. I don't really feel it appropriate for the office manager to greet patients by saying " Welcome to my nightmare". Everyone has bad days but there's no reason to tell that to someone going through cancer. I believe having a bad day as an office manger is miner compared to having cancer. In addition, when she schedules appointments or talks to patients she screams there personal information for the entire waiting room to hear! With insurance fraud and identity theft being a big issue now a days you would think there'd be a bit more discretion. It would be nice to be greeted by and treated with someone with compassion and a smile. I won't be going back to this office!!! It would be nice to feel comfortable while going through one of the worst times in my life!!

Submitted Feb. 22, 2016

Dr. Robert B. Donoway's response
We remember things differently.

Our office manager repeatedly went above and beyond to be accommodating by expediting testing, scheduling an immediate appointment and taking calls on her personal cell phone several times a day and after hours.

We do not allow patients to "cut" in line ahead of other patients and their appointment times. We do not allow patients to storm into the locked back office when other patients were leaving. We do not permit outright hostility toward our office manager.

We have a HIPAA compliant office and do not allow patients to walk in back before their appointment or yell questions to the doctor as he is walking in hallway between patients. This office manager went above and beyond as she set up all imaging and pre-op testing and this patient had 2 surgeries and all testing within 2 weeks

In this case the referring doctor was so embarrassed by the demonstrated behavior that he called to apologize to our office manager. When a patient is rude and inappropriate to the staff and other patients, Dr. Donoway may release the patient from the practice and refer him or her elsewhere.

Submitted April 15, 2016

1
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

If you like to sit in the waiting room for 3 hours, then go to this office. YES, Dr. Donoway is a great surgeon, but he has the worse office manager. I will not be recommending his office due to the lack of respect and empathy she shows. Unfortunately, I do not have much of an option as I am already an established patient who needs his care until I am cleared of this cancer.

Submitted Feb. 4, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dr. Donoway since 2014. Dr. Dononway is not only knowledgeable in his field, but also extremely attentive to his patients.
I have seen many reviews regarding the wait time and staff. Waiting to see Dr. Donoway is worth it! Once you are in the room talking to him you will then understand why there is a wait. He is not the type of doctor who will quickly dismiss you, he takes his time to review your diagnosis and explain things thoroughly. If you have questions, he makes sure to answer them. As far as the staff reviews, I believe people are quick to jump to see things one sided. This is the only doctor’s office I have been to that will fax your office visit notes to your doctors before you even walk out of the office. If you need any further test, such as MRI’s or Pet Scans they will help you setting that up.
I highly recommend Dr. Donoway, he is an excellent surgeon and his staff goes above and beyond for their patients.

Submitted Jan. 17, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Donoway is amazing. I highly recommend him, he is the most experienced knowledgeable surgeon in Florida people come from all over the country because of the cutting edge life saving procedures he performs. Dr Donoway is one of the most well know well respected surgeons in the area. He has saved thousand of lives

Submitted Jan. 14, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr Donoway is the worse doctor in his field, actually he's not a doctor, but a salesman, perfectly dressed with expensive clothes and accessories, a beautiful Office with the best forniture to impresse everyone and make patients and relatives believe he's good.
Dr Donoway has not compassion, he's completely careless about his patients, they are only a way to make money, A great number of patients to make more money possible.

Submitted Jan. 13, 2016

Dr. Robert B. Donoway's response
Dr. Donoway is known for his exceptional surgical skills and compassionate bedside manner. There is always a wait because Dr. Donoway is only in the office two days a week. He is in surgery the other three days. Patients always see Dr. Donoway never a nurse or PA, and because Dr. Donoway is so highly regarded by his peers, he receives referrals from doctors from the tri-county area as well as nationally and internationally.

Submitted April 15, 2016

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I wanted to start off by saying that Dr.Donoway is very knowledgeable in his field. I have nothing but wonderful things to say about him. I am writing this review to let others know what to expect when you visit his office. His new office in Hollywood is beautiful and the building it's in is as beautiful. He has employed his wife, Catherine to run the practice. She is the first one you see when you walk in. Depending on who you are or what mood she's in, you will like her or not. Reason for that statement is because her favorite thing to do is SCREAM...yes, scream! As I sat waiting for my turn to be seen (almost two hours) she (Catherine) could be heard screaming at the doctor over what seemed to be a personal matter. I would have left, if I had not already been waiting for such a long time. The screaming continued, but it was now towards the employees. I was surprised how she was not embarrassed that a room full of patients could hear everything. After spending a total of three hours in that office, I was relieved (hallelujah) to hear my test results were clear and I do not have to return to this office for another year.

Dr.Donoway, if you read your reviews, please know that your patients love you and sincerely appreciate everything you do for us. We (your patients) feel extremely uncomfortable when we are screamed at or hear Catherine scream. I am sure she runs the practice well, but she fails horribly at people skills and professionalism.

Submitted Jan. 9, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

If you have Cancer Dr Donoway is the doctor to see. He is completely worth the wait. Any attacks against his fiance are obnoxious and unnecessary ,she makes the office run, she gets things done. Giving a bad rating against a phenomenal surgeon because you don't like the wait is immature at best. Any surgeon with no wait you would have to question their abilites. Dr Donoway has a wait because he is so highly recommended by doctors sign clearly says in waiting room if your unable to wait reschedule . Anyone that would badmouth the doctor abd his fiance isn't worthy to be his patient and should go somewhere else.

Dr Donoway is amazing , great bedside manner, incredible surgical skills but always a wait. Kathryn his fiance works harder than anyone i have ever seen in any office to accommodate the patients. If you were reprimanded by her for laughing, in sure you were speaking loudly on phone or disrupting the other patients

Submitted Dec. 14, 2015

1
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

Waiting to see the Doctor was horrid and what was worse is the office manager who is also his fiancé. She is constantly screaming at the staff and at some of us in the waiting room for something as simple as laughing.

Submitted Dec. 12, 2015

Dr. Robert B. Donoway's response
We are sorry that you feel this way. Patients who have a serious problem involving cancer have no issue waiting for the doctor.

Many of the patients in our lobby are on chemo and cannot be upset by loud game noises or howling laughter from children, and this is not a medical office for children. We respectfully request that people accompanying patients on their visit, and who are left waiting in the lobby, to please be respectful of other patients who may be very ill.

Submitted Feb. 18, 2016

Dr. Robert B. Donoway's response
We are sorry that you feel this way. Patients who have a serious problem involving cancer have no issue waiting for the doctor.

Many of the patients in our lobby are on chemo and cannot be upset by loud game noises or howling laughter from children, and this is not a medical office for children. We respectfully request that people accompanying patients on their visit, and who are left waiting in the lobby, to please be respectful of other patients who may be very ill.

Submitted Feb. 18, 2016

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

The wait may be long but Dr Donoway is WORTH THE WAIT. Dr Donoway is in surgery 3 days a week and is only in the office 2 half days. He is busy because he is the most knowledgeable surgical oncologist in Florida. I have been his patient for a very long time, and he is truely the best .
I have met patients while waiting in his loby that have flown in from Hawaii and Chicago because he does cutting edge procedures that save lives. If you have the misfortune of having a cancer diagnosis or are sent to Dr Donoway because you may have cancer know he is worth the wait. His office manager is often fighting on phone with insurance companies for patients benefit, she is amazing with the patients and she really cares, she is a true patient advocates.When you go to Dr Donoways you are not going to a regular doctor, your going to a doctor that may have to cancel his office hours and go to the hospital to perform emergency surgery. Dr Donoway saves lives, complaining about waiting is selfish. Im happy to have a amazing surgeon that takes as long with each patient as they need, fully explaining treatment options, if I have to wait so he has time to give excellent care to another patient I am ok with that . I am thankful to call him my doctor he truely is a gift from God and has used his God given abilites to help thousands of patients live a better life.

Submitted Dec. 3, 2015


Dr. Robert B. Donoway's Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

Dr. Robert B. Donoway is the only Surgeon in Florida performing specialized Pancreatic and Liver ablation therapy for non-resectable tumors with Irreversable Electroporation (IRE). Dr. Donoway is a Fellowship trained Liver and Pancreas Specialized Surgical Oncologist who received his MD and Surgical training at the University of Pennsylvania. He completed his fellowship in Surgical Oncology at Sloan Kettering where he was the General Motors Cancer Research Fellow. Dr. Donoway has taught on the faculty at PENN, SLOAN-KETTERING, UNIVERSITY OF MIAMI AND NOVA SOUTHEASTERN. He is the former Chairman of the Aventura Cancer Committee at Aventura Hospital and Medical Center (2012-2014) and the former Medical Director of the Memorial Cancer Institute and Chairman of the Cancer Committee for the Memorial Healthcare system as well as Chief of Surgery and Surgical Oncology at Memorial Regional in Hollywood. Dr. Robert Donoway has served on the Board of the American Cancer Society and Gildas Club. He has also served as past president of the American Cancer Society Broward County Chapter. Dr. Donoway is active in the Society of Surgical Oncology and the American Society of Breast Surgeons. His accomplishments include being the first surgeon in Florida to perform Cryo and Radio Frequency Ablation as well as Laproscopic Liver Surgery. Dr. Donoway is a recent recipient of the South Florida Health Award for the use of Micro-Endoscopy for the detection of early stage Breast Cancer and has been repeatedly named to" Top Doctors in America" by Castle Connolly.

Languages

  • French
  • Spanish

Education

  • University Of Pennsylvania School Of Medicine (Grad. 1983)
  • Univ Of Pa Sch Of Med, Philadelphia Pa 19104 (Grad. 1983)
  • University of Pennsylvania School of Medicine (Grad. 1983)

Areas of Expertise

  • Stomach Cancer
  • Sarcoma
  • Liver
  • Nano Knife
  • Melanoma
  • Non Resectable Malignancies
  • Colo-Rectal Cancer
  • Most Soft Tissue Tumors
  • Retro-Peritoneal Tumors
  • Advanced Pelvic Tumors
  • GI Stromal Tumors (Gist)
  • Breast (Advanced Cases)
  • Pancreas
  • Chest Wall Malignancies

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Altius (Coventry Health Care)
Blue Cross / Blue Shield
Blue Cross Blue Shield (BCBS) of Alabama
Blue Cross Blue Shield (BCBS) of New Mexico
Bravo Health
CarePlus Health Plans
Choice Care Network
Humana
Medicare
UnitedHealthcare