Dr. Stephen Petteruti
Staff
Punctuality
Helpfulness
Knowledge
Kent County Memorial Hospital
455 Tollgate Road
Warwick, RI, United States
02886
455 Tollgate Road
Warwick, RI, United States
02886
4017377000
No Website Provided
Facility Affiliations
Dr. Stephen Petteruti's Credentials
Education
- Philadelphia College Of Osteopathic Medicine (Grad. 1987)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
UnitedHealthcare
Very disappointed! I was a patient for EIGHT years and was dismissed because I complained about the staff and their poor scheduling and patient interactions.
As a concierge patient, we are promised same day or next day appointments but when I called to schedule for slightly urgent matter I was given an appointment 30 days out. I used concierge texting privilege to the doctor regarding the long wait, but received no reply, that is, until I complained publicly.
Thats when he called to tell me "I don't appreciate your comment on my Facebook page". Then I received a formal letter for dismissal. Too bad their answer to complaints is dismissal rather than improving their services. My comment was removed on FB and I was blocked from the doctor's medical page while still a concierge patient.
At first I thought I shouldn't have complained because it caused all of this, but after speaking with a lawyer he informed me that my complaint was very valid and they weren't holding up to their side of the concierge agreement. Also, that it may be considered patient abandonment because I was in the middle of treatment and didn't receive services I required at the time. Unfortunate I have to pursue legal action.
Submitted Jan. 1, 2024