Very rude and unprofessional. The first few visits she was cheerful/energetic with our newborn. Once we started raising concerns we had (first time parents) every was immediately dismissed and her response was “oh it’s normal.” (No matter what the issue was) Due to covid we had to have a few phone visits. She was very short, wouldn’t let you finish explaining any concern and would make you feel like your opinion was invalid. For example, my daughter felt with very bad eczema and cradle cap. She told me over and over “use aquaphor.” After that not working and her skin getting worse I tried making a phone appt. I said “I’m calling because her skin issues are getting worse and the suggestions made are not working. I just feel bad for her because it seems like she has been dealing with this forever.” (First time worries mom) She cut me off and said “well it hasn’t been forever she is only 4 months old.” Very rude and unprofessional. No way to comfort a mom who is concerned. Switched drs

Submitted Oct. 9, 2020

Dr. Hall is wonderful with my son. She always makes me feel he is so special to her.

Submitted Nov. 16, 2008