Dr. Stephen K. Morrison, DMD
52 Lee Ave
Endwell, NY, United States
13760
52 Lee Ave
Endwell, NY, United States
13760
No Phone Number Provided
No Website Provided
Facility Affiliations
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
Delta Dental
I went because they were in my network according to my insurance. I got there and Dr Morrison introduced himself and said he was leaving for the day. He said the hygenist will do the xrays and he "will look at them tomorrow and give me a call." I never got a call. Here it is 6 months later, I could never get an answer. I gave my insurance info, and was told okay in the plan. As soon as my cleaning was done, E-- said "I have bad news, we are not in your plan." I said to submit the bill and I will call them, because they are in the book of network doctors.
The office worker E--, submitted my claim with my wrong ID number and it was denied. I had to write 4 letters and call numerous times because she said she knows what she is doing, and I do not understand how claims are submitted. She refused to resubmit. My insurance needed her to resubmit with proper ID number, so that I could state my case that they were in the book. She would not do it. Then came the threats of collection. I finally got someone else on the phone and explained and asked her to talk to E--, and please get the claim resubmitted. The claim did finally get paid to them, but still no apology or xray results. This is the rudest office I have ever gone to. I would never go back. I was being nothing but helpful in getting this claim paid for them, even though they never let me know my xray results.
Submitted Dec. 21, 2022