Had two procedures done . I woke up during one so they put me out again. I was so drugged up when I left I don't remember anything. My son drove me one. Had pain in my abdomen for a long time

Submitted April 8, 2018

It doesn't matter how experienced or knowledgeable Dr. Lui is because you only see him for 30 seconds before the procedure and 2 minutes after the procedure. His PA, Patrick McGrath is cruel, uniformed and arrogant. When I asked a question about the procedure he said "How would I know. I wasn't there!" Why he was in my hospital room I don't know. He doesn't even read the charts. The office staff is almost as rude as the PA. I see from reading the other reviews that my experience is not unique. Amazing they have any patients left.

Submitted Aug. 25, 2017

Office staff is rude and think they are doing you a favor. Patrick the PA that works for Dr Lui is very good. Dr Lui does not bother with the patients.

Submitted April 25, 2015

I was seen by PA 3 weeks ago. I was experiencing belly pain. I was told to take an expensive pro-biotics and get on a high fiber diet. Had blood work and other test. I have been waiting for the results and was told Dr Lui calls his patients back on Thursday night between 6 pm and 9 pm. Still have not heard from him.

Submitted Feb. 13, 2015

I saw the pa Patrick who I had seen in the hospital a few months ago. I had been with another gi doc from emergent surgery and returned to dr lui after waiting for insurance issues. I've bee sick and a friend recommended him . I saw the pa Patrick who was rude to me told me i gained weight and weigh more than him which I'm sensitive about. It's from steroids and it's nothing I can control . He told me other insulting things and was intentionally nasty. His staff seems to not like him either. I don't think dr lui is aware if his behavior as he was not there.this pa is rude and mean. I left crying and would never go back. I had heard nice things about this doctor but I'll never use him. He should be aware if his staff and how they treat patients . It is a reflection on him. No one should speak to another human being like that. I'm reporting this pa to the board if health and other facilities. He is obviously a very unhappy person and should not be working in healthcare with such a mentally labile personality .

Submitted Jan. 7, 2015

Colonoscopy June 2014...Amazed ..I believe "Life is in the details." Dr Lui , all staff and nurses were absolutely so very caring and careful!!! Their expertise shows in every detail of their work.The facility was so clean , friendly ie: ... warm blankets given before surgery. I would highly recommend Dr Lui to anyone looking for a 5 star doctor experience. I feel lucky to be his patient!

Submitted June 26, 2014

Rude staff and always rushed by the Doctor. I would not recommend him to anyone!

Submitted June 24, 2014

As skilled and talented as Dr. Lui is I find the offices very frustrating. I have been a patient for more than 17 years, yet when I called with stomach pain I was told the earliest appt. would be in 10 days. I have decided to goto the ER and ask for a referral. The only time I see the Dr. Is when I wake from anesthesia anyway. Enough.

Submitted March 12, 2014

Having stomach pains for 9 months. GP saw me, and OBGYN saw me and did pelvic ultra sound, finally referred to GI. Never evaluated by DR Lui (saw PA), but was sent for immediate colonoscopy and endoscopy. I have had to call for ALL of my results, only to find out that I need more tests. Office is sure someone had called me. I went for more tests and still have not heard from anyone. The $800 is only what I paid him, does not include facility fee and countless lab bills, and a newly added a anesthesia bill of $395 (which he was supposed to administer, but I still was billed)

Submitted June 4, 2013

Extremely unhappy and emotionally scarred. Still have horrible digestive problems. Looking for another doctor.

Submitted Nov. 4, 2012