Suarez Juan P MD
1900 N Mills Ave
Orlando, FL, United States
32801
1900 N Mills Ave
Orlando, FL, United States
32801
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. JUAN P. Suarez's Credentials
Languages
- Spanish
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
I just moved to the Winter Park area and my old PCP was located in Dr. Phillips so I decided to give this doctor a shot. I roughly had the same experience as the other two reviewers. I set up an appointment as a new patient for 9:15 am which I had to take time off of work for, about 30 minutes after my scheduled appointment time, I walk up to the receptionist and ask what the delay is as I had to get back to work. She informed me the the doctor wasn't even in the building and was actually at a hospital down the street because "he had a lot of patients yesterday" which doesn't make any sense to me at all. I asked her how long the wait was going to be and she literally shrugged her shoulders and said she doesn't know. I asked what the point of scheduling an appointment was if the doctor wouldn't even be in the building when the appointment took place, nor could they let me know how long it would take for him to be there, and the receptionist LITERALLY rolled her eyes as she gave out a weak apology akin to "I'm sorry you feel that way". When I asked when she was going to inform me of this instead of just having me sit in the waiting room, her reply was "I just did". She then halfheartedly offered to reschedule my appointment for the end of the following month because "that's the next time we have a slot available for new patients". Now she's either a scheduling wizard, or just completely lied to me because she never looked in her computer, or in any time of document to know if this is actually the case or not, she just blurted out that I wouldn't be able to be seen until the end of the next month. I never got a chance to actually see this doctor, because of the incompetence of his office staff with regards to scheduling patients, but even if I did get the chance, the sheer disrespect towards people's time is so abhorrent I wouldn't have gone back either way. Long story short, until this doctor fires his staff and replaces them with even halfway competent people, STAY AWAY. Take your money, your insurance, and your time to someone who actually values their patients.
Submitted June 28, 2018