Dr. Kelly Harper
Helpfulness
Knowledge
Ajax Family Care Centre
30 Kingston Road West
Ajax, ON, Canada
L1T 4K8
30 Kingston Road West
Ajax, ON, Canada
L1T 4K8
19054262501
http://www.health-local.com/biz/walk-in-clinics/ajax/ontario/ajax-family-care-centre/
Placed me on medication when there was not a clinical indication for it. Did not listen to my concerns for over a year when I had a significant medical diagnosis which required surgery. It took a friend who is a physician to review my file/chart to help me. All I can say is be an advocate for your own healthcare and do not take what this doctor says to you at face value. Ask for your medical notes and review them, ask for second opinions if you need to. This doctor made me completely lose my trust in healthcare.
The front desk staff make you feel bad for calling in to ask for results. The answer was always "no news is good news" which is a horrible way to communicate test results. One of the front desk staff informed my family member they were cancer free over the phone (which should not be done by an administrative staff at the front desk), when she indicated the radiologist said there were findings and she needed follow-up, the administrative staff informed "oh sorry your test result does indicate cancer".
I also believe this clinic does not really care about true healthcare when you see signs and ads offering for cool sculpting, body contouring and injectables right when you walk in the door.
This clinic really needs to slow down and consider what service they are offering to this community.
Submitted Jan. 30, 2024