I LOVE Dr. Crossen and her fabulous right hand Paulette. These two fabulous women have been taking care of me and most of my family members for over 25 years. Her caring and concern are over the top. When my father was ill (not fortunate enough to be her patient) Dr. C visited him in the hospital and helped my family immensely through his illness. These two wonderful women are such brilliant lights in my life. I actually considered at one point moving to a different province and my first thought was "I can't do it, I'd be lost with out Dr. Crossen". Thanks you both for all you do for so many. I have many friends that wish you were their doctor too.

Submitted July 13, 2010

I have been a patient of Dr. Crossen's for over 30 years and there isn't enough room here to describe how capable, dedicated and wonderful she and Paulette are! From housecalls to hospital visits, Dr. Crossen provides the kind of outstanding care that you don't see in this new world of walk-in clinics, and because of her kindness, compassion and knowledge, I consider myself very fortunate to be her patient. She is the BEST!!! kathy m

Submitted May 20, 2010

ABSOLUTELY THE BEST. She has helped me through severe depression and illness.She & Paulette always listen and truly care about the patients, even to the point of making house calls and hospital visits. If she's behind,it's only because someone needed her. I dread the day that they retire.

Submitted Feb. 6, 2010

She has been my doctor for over 27 years. She was god send when I was young and had an incident with a male dr. After I shared what happened, he suddenly stopped practicing. She is also my niece and nephew's dr and delivered my niece's baby....I am so grateful she accepted me, when she was already full. When I was depressed, she told me to go walking in the mountains first for two weeks, no medication, just walking in fresh air....I never had to return for my depression, it was gone......It says alot, when a great support staff like Paulette has worked with her all these years. Will stay with her for life and I am sure she will find someone great to replace her IF she retires.....

Submitted July 30, 2008

Our family is So lucky to have this thorough outstanding doctor. Has been my doctor for over 25 years and I am dreading the day she retires.

Submitted May 15, 2008

As good as it gets. Very thorough, professional and compassionate.

Submitted Feb. 29, 2008

ok my turn. I'm a huge Dr. Nancy fan too. & I have to say that Paulette gets great kudo's too for running such a great office. Dr. Nancy has been my doctor for a long time too. I moved out of the province, and returned when I was diagnosed with cancer. Dr. Nancy has seen me through the worst & best of times. She has always been helpful, knowledgeable, efficient, kind, caring, and practical. She has followed my surgeries and treatments. She has helped me with the onerous side effects of the treatment and the disease. Thanks Dr. Nancy & Paulette!

Submitted Feb. 5, 2008

I found Nancy when I was pregnant with my first child in 1980. She has delivered and cared for all three. My husband, mother, brother and his family have all been her patients and she is so caring and knowlegeable. She has helped us with everything from colds and birthcontrol to Kidney Disease the death of my father. I couldn't believe that when my dad was in a WV Care centre she would actually come and make house calls! Like another patient that wrote in, it will be impossible to replace her when she retires. I would be remiss to not mention Paulette. She has the very difficult job of making it all run smoothly. It's not hard to see that cares about the people and her job so much that she now commutes from Sooke on Vancouver Island to be there for us all and I imagine, espcially for Nancy. They are the very best and thank god for both of them.

Submitted Dec. 19, 2007

I have been a patient of Dr. Crossen's for 22 years. She has been absolutely fantastic. Besides her wonderful disposition she truly cares about her patients and will try everything to determine the best treatment and care for them. My children also like and respect her. She and Paulette (her receptionist) are the best! I feel so priviledged and fortunate to have been connected with Dr. Crossen. Susan Rose

Submitted Nov. 28, 2007

Nancy Crossen, and her partner Kathleen Bell-Irving, along with their incredible assistant Paulette give the kind of service we all hope for and yet rarely see. I am blessed to have such great practitioners. And the only reason Nancy or Kathleen is late is because they gave extra time to others - as they have given extra time to me.

Submitted April 1, 2007