Ratings for Lionsgate
I have been to Lions Gate Hospital dozens of times, since I have lived in North Van my entire life, and have consistently had very negative experiences. This place is the worst. Whether visiting the ER, seeing a specialist, getting an surgery, giving birth, or having a test done, I have always been disappointed. Expect long waits, unprofessional service, poor treatment, and rude staff.
On Oct 31st 1998 at lions gate emergency room, I drove my car and told them of the huge pain in my chest I thought I was having a heart attack they put me on an ekg machine in emergency and the alarm kept going off and who ever was nearest they shut the alarm off only for it to go off again, they asked me how I was feeling and I told them it felt like the movie alien like something was going to explode out of my chest, after about an hour of this they sent me for a chest x ray, then told me I had a chest infection and gave me a perscription I drove myself home and the heart attack continued through the night. 5 days later I had a strange feeling in my chest no pain but fortunatley I had made an appointment with my Dr. at the Burrard Medical Center, he immediatly sent me downstairs for an EKG and told me that I had in fact had a second heart attack His nurse walked me across the street to St Pauls emergency and the head of Cardiac surgery waited on me, he phoned Lions Gate and had the records of my recent visit to him, then he said I don't know what they were doing it clearly shows you were having a heart attack. I live in North Vancouver and was born at Lions gate in 1950, I would love to go to a hospital that is closer but I'm afraid to go back to Lions Gate.
If you have an emergency do not go to Lionsgate Hospital no matter how minor it is. ( they do have a good orthopedic department however) They are so unorganized and often short staffed. Getting a diagnosis is sometimes very challenging as they just do not have the hospital staffed properly. God help you if you go in late at night or on the weekend and need an ultrasound or scan of some sort. My advice is from at least 7-10 visits here over the years. Most of the time we go to VGH or St Paul’s emergency department and have always felt very well cared for. Now will will never go back to Lionsgate for even minor emergencies. Not worth it as some minor emergencies turn out to be more serious than originally thought. I wish I could report a better experience for our neighborhood hospital but I have very little confidence. The funny thing is how often we were warned by friends and neighbors not to go to Lionsgate. Like I said most of the time we go else where but the now will never ever go back there.
If you can go to another hopistal. VGH or St Paul’s. The care at VGH is second rate. God help you if go in on a weekend or late a night. We live in North Vancouver and after many bad experiences at Lionsgagte our family policy is NEVER go to Lionsgate for even small emergencies. Go to ST PAULS OR VGH.
Costruction still happening, loud and noisy atmosphere. Otherwise, staff always introduce themselves to you, makes the visit more personalized. Staff and processes efficient, little time wasted. Questions and concerns always addressed. I really appreciate this hospital and it’s medical staff and employees.
Had day surgery at this hospital yesterday 15 February. I can't say enough good things about the staff, and how they treated me. I really would like to thank the staff. Especially the recovery room. It was so pleasant to be treated as a human person. Very considerate, compassionate and caring staff. Thank you all you are amazing.