Ratings for Dr. Tonja J. DiCamillo

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

My son and daughter have both seen Dr. Dicamillo. My son had an issue that required a specialist. After each appointment with the specialist, the specialist would send an update on my son's condition to Dr. D and he would send a copy of that update to me. At my son's follow-up appointment with Dr. D, she proceeded to ask me about my concerns about him like they were new, and asked if I had gone to see the specialist. I find it disheartening that she would not review her files and notes from other doctors before entering a room to see a patient. It was like she didn't know or remember that he had any specific needs.
Also, recently, the office changed their policy to allow more than one accompanying person in the office for a child's visit. On the phone, the woman who notified me of the change mumbled through the policy change, so I heard that my husband and my daughter's siblings would be allowed to come. I showed up 10 minutes early and waited in the waiting room while the receptionist and the doctor had a conversation behind a window. When the receptionist finally opened the window to address me, she informed me that, although my husband would have been allowed to join me and my daughter, my son could not. By the time she told me this, it was time for the appointment. I asked if my husband could come and pick up my son, and she said he would have to be there in 10 minutes. If she had addressed me when I first came in, or if the woman calling to check me in the day prior had been more clear, or if they didn't have some bogus policy wherein a grown man could join us for our appointment, but a small child could not, then my daughter could have easily had her appointment without issue.
How does covid magically become a problem in doctors offices, but not in stores, gymnastics, trampoline parks, etc. I will never return to this office, and I would recommend that any parent avoid patronizing Dr. Dicamillo's office.

Submitted Jan. 20, 2023

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I have never in my life left a bad review, as it is not my style. However, this is the one exception. After taking my son to Dr. D numerous times, I left feeling discouraged, unheard, and simply dumb. My son has dealt with many health problems (allergies and severe eczema) and every time it was written off and I would never receive any help or medical suggestions. I took him to get a second opinion in which they were able to help my son right away. He is now thriving and all of his problems have resolved! Due to proximity, the new office would not work out as it is an hour away. The Dr kept saying “you transferred offices” however I reassured her that I was simply getting a second opinion and someone who would refer me to an allergist/specialist, which she refused to do. She did not like to be questioned, and proceeded to tell me I was no longer welcome at her practice. I am just a mom trying to do the best for my son. As a doctor of pediatrics, I would expect the doctor to be caring and willing to hear out the mothers concerns, not rude, unprofessional and belittling. I write this in hopes of others knowing this is not normal behavior and is absolutely unacceptable.

Submitted May 30, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

She is an excellent pediatrician. Very knowledgeable and takes her time with you to answer all of your questions. You can also call her any time with concerns and not to mention her office staff is equally as excellent.

Submitted April 30, 2009

5
Staff
5
Punctuality
5
Helpfulness
4
Knowledge

Submitted Aug. 18, 2008


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
UPMC