Dr. Reeves is a very kind, intelligent, and skilled Opthamologist. Had been to another in Johnson City and one in Kingsport before finding Dr. Reeves. What a difference. I started asking around and found people who had been to Dr. Reeves for cataract surgery and ALL had the highest praise for him. One gentleman told me he had one eye done by Dr. Reeves and the other at the VA. The one that Dr. Reeves did had 20/20 vision and was much better than the other eye. You might have to wait a little longer (only sometimes) for your appointment but it is well worth it to not be rushed through this process like you have been shot out of a cannon, leaving you with lots of questions and concerns. He and his staff made me feel confident and safe with the procedures from start to finish.

Submitted Aug. 5, 2019

Dr. Reeves is very knowledgeable and personable. His front office staff is fine... one particular back office staff I did not like but she did her job. My gripe is that I have the first Appt slot... wait 25 to 30 minutes to go back to have a tech see me then 70 minutes later I still haven't seen the doctor. The office over books. By the time you are seen... it is a 2 hour experience . I will either change doctors or get the last appt and be a hour late to be seen on time.

Submitted Aug. 23, 2018

Dr Reeves had been my doctor at Regional Eye Ctr so I transferred to Reeves Eye Ins. I saw him 18mths ago & he gave me a presc for my contacts. However this yr when I scheduled my appointment for exam/contacts they didn't bother to tell me they don't have a contact lens tech on staff & are unable to prescribe contact lenses. I went for my exam & at the end was told they don't deal with contacts & I would need to visit an optometrist. So I left without anything except paying a $40 copay and exhausting my insurance-no eyeglass prescr, no contact lens presc-NOTHING. Since I am only allowed one eye exam per yr I had used up my exam allowance without being able to obtain a presc for my contact lenses. I called multiple times for 2 weeks & spoke with several different ones but never got anything resolved. They would say they would call me back but never would & I would call again. Finally, I gave up and saw an optometrist & had to pay out of my pocket. BEWARE CONTACT LENS PATIENTS!

Submitted June 18, 2014