Don't waste your time seeking help at East End Mental Health. Catherine did nothing to help with my anxiety and depression. She couldn't even keep track of her "diagnoses" for me. Every time I asked to head in a different direction with my treatment she just told me to get more bloodwork. This woman does not care about her patients whatsoever; she just cares about another paycheck. Horrible, horrible, horrible.

Submitted Oct. 10, 2020

Its hard to find a doctor that tries to understand your life style and looks for alternatives to help you out. Ms.Poulos really took the time to find the right combination for me. I am feeling the best in my life! I never knew what it felt like to be without depression. Great staff and great office!

Submitted April 22, 2019

Really nice office and the office is really comfortable. I don't like a lot of medications and Mrs Poulos was great about finding other options. I started working with the therapist and acupuncture there and it made a real difference. so glad I went!

Submitted Feb. 1, 2018

This office is great! I am finally getting the care and the help I needed. The therapists are wonderful and Catherine got me feeling well quickly. She treated me like aperson not a problem. The staff really went out of their way to be helpful.

Submitted Nov. 25, 2017

Catherine and her staff are respectful. They treat me as a person and not a disorder. I have come to understand how to best manage my moods with the techniques and medications/supplements that they have prescribed. I am so happy to have found them

Submitted May 3, 2017

Ms. Poulos took the time that most psychiatrist don't to help me understand "me" better. She did not push medications on me. She helped me to understand how to feel better by making some changes to day using vitamins and nutrition. I am so thankful. I am feeling so much better.

Submitted Sept. 22, 2016

Catherine is very caring and always gives the patient her complete attention. This is the first someone in psychiatry, I have met that actually treats me with respect and cares about my well being. If you are looking for a psychiatrist who really wants to help you and is just a great woman...see Ms Poulos!

Submitted May 30, 2016

Catherine has literally saved my life. My Mental Illness has been a constant struggle since I was 13 years old. Before seeing her I was in a very dark mental state. I was self harming, suicidal, severely depressed, extremely anxious. I would make terrible decisions like quiting a job for minor issues, not showing up for my current job constantly and being fired (and thankfully rehired after getting help from Catherine). I would spend money recklessly, drive recklessly. I was constantly unable to have any sort of interpersonal relationships with my own family or coworkers. My self harming was a constant. I would cut, bite, burn, and punch myself. I would slam my head against walls at the slightest setback. I wanted to die and I wanted to destroy everything around me. My depression was to the point where I would sit and stare, almost catatonic, for hours on end. My family had know way of helping me, they could only watch in fear as a deteriorated daily. My anxiety caused me to never want to leave the house. Something as simple as going to the post office caused me so much anxiety because I was afraid that people were staring at me and the fear of having to converse with other people was overwhelming. I would have extreme angry and violent mood swings over the smallest and most insignificant things. Long story short, I was dieing. I had been on medication for a number of years, but my previous Mental Health practitioner was more interested in getting his paycheck than to help his patients. He never listened and he never followed up. I spiraled deeper and deeper into my illness. My severe deterioration was what prompted my family to insist on me getting help from somone who knew what they were doing. And thank God that they did, because as soon as I met Catherine I knew that she was the perfect fit for me. She is so compassionate, caring, open minded, and thorough. She made sure that she was monitoring everything I was on from my old practitioner and carefully and gradually changed and adjusted my medications to find the best combination possible. I am currently on antidepressants, a mood stabilizer, anti anxiety medication, and a medication to curb binge eating and help with concentration. She immediately recommended that I start Therapy and I was referred to Sonia Morlani who is a fantastic therapist full of compassion and expertise in so many areas. Catherine is insistent that I contact her with any problems or concerns and she is extremely prompt in getting back to me. She wants to make sure that her patients are well cared for and that we know that she is our lifeline. Not only is she fantastic as a Psychiatric NP, but because of her background in nursing she is passionate about every aspect of my health. She is a truly great practitioner and a wonderful person. She is warm, caring, understanding, thorough, and to add even more awesome qualities she has a wonderful sense of humor. I am 100% positive that without Catherine I would be dead. I have good days and bad days, but anyone with a Mental Illness is well aware that there is no cure, only treatment to make things easier to deal with and to have more good days than bad. Catherine has given me my life back and I would absolutely recomend her to everyone!

Submitted May 30, 2016

Great new facility with caring people. I had been trying to find the person to help me and Catherine did. She is compassionate and caring and listened to my fears and concerns. Her prescription helped and now I am enjoying life again. Thank you !

Submitted Dec. 22, 2015

I went to this lady as part of dr wahba's practice. I always put my trust in my doctors, but good thing I left and that is the reason why I am still alive. I was so depressed that I lost 50 pounds ( 170 lbs to 120 lbs). I could not even leave my bed or look at myself in the mirror. Literally every second of my life I was looking at the clock begging for time to pass so that I might be able to hug my family one day. I spent Christmas and my mother's birthday in my bed unable to move. I could not ejaculate for months. I first saw her, the nurse practitioner, she diagnosed me with depression and prescribed me wellbutrin...not a wise choice for severe depression considering my symptoms were largely low serotonin related. Anyways, obviously it did not work. Then she asks to see bloodwork from my GP. I had one band positive for lymes, but she told me that I had it even though it clearly states that five bands are necessary for a diagnosis of lymes. She tells me to confer with my GP and he laughed at this lady and said she is an idiot. I also went to a neurologist and he also laughed at the stupidity of this lady based off the results. Next appointment she mixes me up with another patient who had a brain injury and tells me that I have a frontal lobe disorder and puts me on lamictal. My mom looks up the diagnosis up and starts crying because it says it is a permanent condition caused by a brain injury...I never had a brain injury you idiot nurse. I am literally dying of depression and she has me on just a mood stabilizer. Next appointment she admits to the mix up and decides to have the main doctor see me. That doctor was almost as big of an idiot as she was. I finally left that practice after almost dying and went to a top doctor in the city. She had me on ssri and added a potent tca. Shameful practice and lady. She cannot even diagnose or treat depression. Shameful.

Submitted Aug. 31, 2015