Ratings for Dr. Francis Daut

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

TOOK MY 84 YEAR OLD MOTHER IN THAT CANNOT NOT WALK VERY GOOD. ASK THE RECEPTIONIST FOR A WHEEL CHAIR SHE SAID THEY DID NOT HAVE ONE. I HAD TO GO BACK OUT TO THE CAR TO GET MY MOTHER. IT WAS A NIGHTMARE TO GET HER UP THE RAMP THAT HAS CRACKS IN THE CEMENT. I THOUGHT ABOUT CALLING 911. FINALLY GOT HER INSIDE THE OFFICE. WENT BACK TO THE RECEPTIONIST TO FILL OUT PAPERWORK AND TOLD HER HOW MUCH PROBLEMS TO GET MY MOTHER IN AND ASK WHY OTHER DOCTORS OFFICES HAS A WHEELCHAIR TO OFFER. SHE SAID BECAUSE WE DON'T HALF TO YOU NEED TO BRING ONE AND YOUR BEING NASTY I'M GOING TO CANCEL YOUR MOTHERS APPOINTMENT RIGHT NOW. I SAID YOUR JUST A RECEPTIONIST I WANT TO TALK TO THE DOCTOR AND THEM TELL ME THAT. lONG STORY SHORT ONCE WE WAS IN DR DAUT'S OFFICE. I TOLD HER ABOUT HER RECEPTIONIST TRYING TO CANCEL MY MOTHER APPOINTMENT. SHE SAID YOU TOLD MY RECEPTIONIST THAT SHE WAS JUST A RECEPTIONIST. AFTER A FEW WORDS SHE DID NOT WANT TO TREAT MY MOTHER BECAUSE OF HER RECEPTIONIST. TOTAL UNPROFESSIONAL.

Submitted July 23, 2014