Kelowna Podiatry Office of Dr. Neil Brown
1710 Ellis Street #25, Kelowna
Kelowna, BC, Canada
V1Y 2B5
1710 Ellis Street #25, Kelowna
Kelowna, BC, Canada
V1Y 2B5
17784842284
http://www.kelownafootdoctor.com/
I saw Dr brown 3 years ago so I have thought long and hard about this review. 1st visit i was trying to be upbeat and not let pain ruin my day. He actually made a negative comment about me being 1 of 2 or 3 a year of those people. Meaning I was out of place with a cheerful demeanor. He felt I should have corrective orthotics. It took 8 weeks and 2 phone calls before I was told to come in for a fitting. My bill was over 600.00. They where very painful and created new pain in my legs to the point I couldn't walk for 2 days. I phoned to ask about the pain and I was told abruptly to brake in the orthotics as he told me to brake them last visit . I tried only 1 or 2 hrs a day that made my pain so bad I couldn't walk. I spoke to a GP doctor who was shocked at the length of time it took to receive the orthotics also the 600 plus price. That is on top of the cost of the consultation fee. I had to stop wearing the orthotics because of the pain. I phoned and again was told to brake in the orthotics slowly. At that time I couldn't take the pain and now I am in a 2 year wait to see a Neurologist and surgeon to diagnose why I am barely able to walk now and live in constant pain with swelling and discoloration. I warn you to go ahead carefully and don't make my mistake of trying to persevere in pain in his care. Be sure you ask how much his orthotics will cost or you may pay far more than expected, with little to no recourse . I am not doing well and Dr.Brown lies in his reply. I have never felt the negative attitude of any medical office like I felt there.
I was not offered a post fitting consultation.
Submitted May 9, 2024