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Kelowna General Hospital

Kelowna General Hospital

Hospital
82 reviews
Unavailable
Unavailable

Rate Kelowna General Hospital

Cleanliness
Facilities
Services
Value

Ratings for Kelowna General Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

What has happened to our hospital? My adult daughter had to visit ER this morning with excruciating abdominal pain. Five hours later she saw a doctor. The place is filthy. The staff are rude. Somebody needs to shake things up.

flag | Submitted January 6, 2019

1
Cleanliness
3
Facilities
1
Services
1
Value

worst experience ever had for hospital care housekeeping terrible some staff so rude

flag | Submitted December 17, 2018

3
Cleanliness
4
Facilities
4
Services
4
Value

This hospital was made for a small community now meeting the needs for a large city. Understaffed so waittimes can be long, staff may be rushed and little things like cleaning up meal trays may be missed. All I can say is the specialist s here are AMAZING. What people don't understand isn't that i feel you're waiting in the ER or for surgery even i for it's uncomfortable it's a good thing! KGH is a trauma center and often has extreme cases coming in via helicopter that are life's or death. Unfortunately if you are conscious, talking and not actively bleeding out you are not number 1 priority a single the reason you're be waiting is someone's in 10x worse shape. Think the solution is more staff and maybe even building another hospital in kelown and but they will save your life and do the best care with the resources available in the okanagan

flag | Submitted October 22, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Had an ERCP done yesterday to remove a gall stone. Pre & Post Op I was in the GI Unit on the 2nd floor. I was looked after at different stages by 3 nurses. Really nice ladies who made sure I was comfortable . Answered all my questions. Best IV insertion ever done by Vicki!!!!!! Thanks GI staff.

flag | Submitted September 12, 2018

4
Cleanliness
4
Facilities
5
Services
5
Value

Angels work here! Staff have to deal with some of the most unpleasant patients, and they do so with a smile on their face. We are lucky to have such an amazing hospital. Keep up the good, hard work KGH!

flag | Submitted September 1, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

I have been in several hospitals in my life and Kelowna is by far the best. If planned in advance, I will only have surgery again if I can be assured my stay will be in the Kelowna Hospital. Staff there treated me as though I was a real person - not a "pill" like others have.

flag | Submitted August 25, 2018

1
Cleanliness
3
Facilities
1
Services
1
Value

There is a special place in hades waiting for the staff of this hospital. I arrived in Emergency suffering from an Asthma attack - 8 hours later, they gave me an inhaler. 8 HOURS. And this is only the beginning of nightmares. My father had a stroke and spent 3 weeks in this hospital. Paralyzed on 1 side and the nurses wouldn't help him in the toilet. Wouldn't help him clean up, went 1 week with no bathing. They would give him a bucket of water and a clothe and tell a 1 armed 73yr old man to bathe himself. Dirty hospital! They left dirty dishes in my fathers room for 2 days! They were stacked by the door while all the pathetic staff "Not my jobbed" right by them every day. Good luck getting any rest or sleep in this place - the patient bells can ring LITERALLY for .5 hour at a time. One older man in the stroke wing, couldn't get out of bed on his own. He would ring the bell to go to the bathroom. 45 minutes later, he would soil the bed(after screaming out loud for 5 minutes that he couldn't hold it) Then the nurse would come in and chastise him??? Ending up in this hospital is worse than dieing, at least you have dignity when that happens. Someone really needs to audit this hospital and see what's going on. How can this be happening in Canada?

flag | Submitted June 7, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

I went in for a hip replacement. 2 hips later, MRSA, rats/mice in the room, my life has been negatively affected.

Submitted June 6, 2018

4
Cleanliness
4
Facilities
5
Services
5
Value

Excellent cardiology unit with private rooms to enhance recovery. Doctors, nurses, other specialized staff were absolutely wonderful in every way. The food is bad - I would not put it in my compost.

flag | Submitted June 1, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Disgusting....family member from UK shattered collarbone/broken wrist/broken bones in hand. Sent home with Tylenol? Not admitted. Now needs surgery and won' t provide docs for insurance for repatriation. 3rd world medical. Will pursue this.

flag | Submitted May 28, 2018

Doctors at Kelowna General Hospital

Dr. Jeffery Eppler

Dr. Jeffery Eppler

43 reviews

Latest Rating

Best doctor ever. So caring, and down to earth. Amazing human being

Dr. Anne-Marie Cayer

Dr. Anne-Marie Cayer

8 reviews

Latest Rating

Anne-Marie is a brainy, well-informed, jovial woman. She balances good medicine and kind humanity in a perfect way throughout her care!

Dr. Cheryl Holmes - Retired As Critical Care Physician

Dr. Cheryl Holmes - Retired As Critical Care Physician

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
9 reviews

Latest Rating

Dr. Cheryl Holmes helped save my life! A few years back, due to a broken ankle, I suffered a massive saddle pulmonary embolism. I spent three nights in the critical... Read more

Dr. Rick De Villiers

Dr. Rick De Villiers

25 reviews

Latest Rating

Not a good doctor at all ! He's a know it all and the staff is very rude also.

Dr. Philip White

Dr. Philip White

29 reviews

Latest Rating

We all miss Dr White every single Day! The best DR and friend EVER!!!

Dr. Robert M. Penner

Dr. Robert M. Penner

24 reviews

Latest Rating

I was a patient of Dr. Penner's when I was recently in Emerg. and subsequently admitted. Dr. Penner was excellent...Very knowledgeable, polite, friendly and caring.... Read more

Dr. Stephan Mostowy

Dr. Stephan Mostowy

12 reviews

Latest Rating

Amazing Doctor. Saved my dad's life. Easy to talk to and super cool. Thank you so much for everything you did.

Dr. Michael J. Ertel

Dr. Michael J. Ertel

10 reviews

Latest Rating

I had an accident with a camping knife while on honeymoon in Kelowna. The doc was super friendly and had me stitched up and back in the vineyards in less than an hou... Read more

Dr. Jeff Donat

Dr. Jeff Donat

28 reviews

Latest Rating

Worst doctor I have ever had. Misdiagnosed my headaches and then lied in a patient discharge summary.

Dr. Douglas Nottebrock

Dr. Douglas Nottebrock

10 reviews

Latest Rating

Excellent skilled Doctor. Second time seeing him at our Emergency Department. He uses all the available tools and his knowledge to complete the necessary tests and... Read more


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