Dr. Howard D. Budner

3.3 ( 13 reviews )

Ratings for Dr. Howard D. Budner

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My appointment met all my expectations/needs. Dr Budner performed a comprehensive exam and took the time to discuss any concerns. I also plan to have my wife come to his practice for her eye needs.

Submitted June 28, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I continue to be very pleased with Dr Budner and his staff. He provides a comprehensive exam and spends as much time as needed with patient. No rush or feeling like you are just another billing. I will continue to have my family come to Dr Budner for all our eye needs.

Submitted March 7, 2018

3
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

Re. Howard Budner & Associates: SENIORS BEWARE!!! Three issues: 1. Delivery of product. 2. Correct lenses per vision test. 3. NO "RIGHT OF RESCISSION", i.e., you can’t cancel your order, even in less than 24 hours after placement.
First, let me get out of the way that my experience with this office left me feeling humiliated and ripped off. Much of the humiliation is on me, for being gullible.
1. Delivery delay: examination done August 16, 2017. Final delivery by mail: 12/19/17. My order clearly stated in their handwriting, highlighted in yellow, that the ordered had to be mailed.
2. Incorrect lenses: three pairs of glasses: sunglasses right lens spot on, but left lens fuzzy. Other two pairs of glasses: no lenses even close to correct! Total blurs!! (I had a Photo Refractive Keratectomy performed years ago, with one eye set for distance, the other for reading, computing, etc. Distance needs help, but I can read comfortably without glasses. These two pair were for close up.)
3. Cancellation refused: This part, in particular, is the “SENIORS BEWARE!!!” part. Wednesday appointment finished around 3:00 PM. Got home and realized I had been oversold: came in for one pair of updated glasses, paid for three plus a $70 bottle of pills (+$700!) Called next morning at 9:30 AM, spoke with Nicole (the competent, polite person), asked to cancel, told no problem, she would tell salesman “Rob” (aptly named), and he would call me to confirm. No call back that day, Rob out. No call back next day, so called myself and did speak with Rob, who said it was up to the office manager (who was out at that time). Saturday, again, no call back so I called at noon, and was told it was too late to cancel, the order was already in process. My point: on Wednesday their office closed 3.5 hours after I left (6:30 PM). My call to cancel was at 9:30 AM the next day, which is FOUR BUSINESS HOURS after examination/order placement.
You’re better off just going to a place like Visionworks, which offers a 30-day money-back satisfaction guarantee. I would never set foot in this place again, including for a re-examination, due to total distrust, feelings of shame, and the hole in my wallet. Never got an apology, should have gotten a refund, and never told there wouldn’t be a fee to correct this situation. From experience, I conclude that this doctor’s office is more *focused* on profit than your eye health. I drive a school bus, so perfect vision is paramount. I hope at least one person reading this will heed the warning. P.S. they enclosed a spritzer bottle and cloth, to clean the glasses which I can’t use … Nice touch, way to rub it in!

Submitted Jan. 2, 2018

4
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Dr Budner' s demeanor is reserved but personable. I have always received a perfect prescription, great customer service and and great deal of professionalism from Dr Budner's office. Regrettably, I decided to try finding an eye doctor closer to home. I have have not been satisfied with the 2 different doctors closer to my home. One office sent me home with a higher bill and less quality frames to choose from. i still made my best choice, but was never happy with them. The second office I went to had thousands of frames from which to choose. The staff was patient and helpful when I made my frame selection. The frames looked ok, but never fit right. The prescription never seemed right and this has become a problem. So, I am done shopping around. I will be returning to Dr Budner's office where I know I will get the right prescription, fit and professionalism that we all deserve.

Submitted June 22, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I had the worst experience going here!! The first time I went, I met with Dr. Budner. He seems a bit socially awkward and wasn't very friendly. He made me feel a bit uncomfortable and was staring at my breasts. The next time I would come in I was told, another doctor in the office would be there. Before my next appointment, I called them in advance and asked them in person at the office and asked if my insurance would cover everything. They said yes. 2 months later, I was slammed with a $200 bill!! I called my insurance 2 times. They told me if billing person had submitted it correctly that everything would be covered. I have repeatedly sent emails and voicemails and she just ignores them. I mean really, why is it my job to follow up with her when she is the billing manager? I have never dealt with a doctor's office that is so difficult to work with. Please save yourself time and money! Go elsewhere. My mistake was I didn't check the reviews on this office before I went here.

Submitted March 5, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've been wearing glasses with progressive lenses for about 5 years and I never really felt comfortable wearing them. My eyes would always be tired and teary at the end of the day. One of my friends told me to try Dr Budner. I think I received a REAL eye exam for the first time ever. He took a bunch of tests I've never done before and took the time to explain all the results to me. He then turned me over to Lori, the eyeglass person, who turned me on to digital progressive lenses. WOW! as soon as I put them on, everything lit up and was so clear. It's the best I've seen in years. And even though I don't like to wear flashy glasses Lori convinced me to take a chance on a really cool designer frame and I've been getting alot of compliments. Overall, i gotta say the expereience at Dr. Budner's was great. I highly recommend them and I'll be back!

Submitted Feb. 1, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I went to Dr. Budner and was treated professionally and with respect. I have a complicated prescription and had trouble getting the correct glasses and contacts from several other doctors. Dr. Budner nailed it. I love my new glasses and contacts. The fee's were very fair given all the high tech equipment he used to help me. Sending my boyfriend there next week.

Submitted Jan. 27, 2013

2
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I was not impressed by the Dr. and his staff which includes his wife by the way. They conduct too many tests that are not needed and charge too much money. Better see one of those chain stores for an Optomerist in order to get the proper eye glasses. But do not go and see this doctor budner.

Submitted Oct. 16, 2012

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Submitted Sept. 20, 2012

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Unable to make glasses that work and refuses to refund money after 3 failed attempts. Calls were not returned as promised. When I disputedthe charges on my credit card the staff wrote a letter to the CC company saying I had held the glasses for months and then changed my mind, when in fact I had never taken the glasses out of the office as I was unable to read through them. Very incompetent and untrustworthy.

Submitted Jan. 6, 2012


Dr. Howard D. Budner's Credentials

Education

  • Pennsylvania College Of Optometry (Grad. 1983)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
UnitedHealthcare