Dr. Matthew S. Hall

3.5 ( 2 reviews )

Staff

Punctuality

Ratings for Dr. Matthew S. Hall

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Does not talk to his patients or take time to understand concerns. Always in a hurry and doesn't consult charts or discuss treatment options and obstacles. Office staff is nice, but completely overwhelmed and overbooked. Long hold times on the phone(30 minutes +) and long wait times at the office.

Submitted Jan. 8, 2021

Dr. Matthew S. Hall's response
Thank you for bringing this to our attention. We are so sorry to hear about your experience. Patient satisfaction is very important to us at New Jersey Urology and we will make every effort to address your concerns. Your feedback has been shared with the manager at this office. If your concerns are not addressed, please contact us at feedback@njurulogy.com. We truly hope your concerns are resolved.

Submitted Jan. 15, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Hall is competent, friendly and presents options for patient care. The office is clean and organized. Staff is friendly and inviting. Highly recommend!

Submitted Aug. 16, 2018

Facility Affiliations