Ratings for Dr. Sally Chapman

5
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

I had gut microbiome testing done at Dr Chapman's recommendation. It was an expensive process, as were the targeted antibiotics she prescribed and the expensive supplement program. I also followed a strict diet. These changes did absolutely nothing to assist my health and made me feel poorly while taking them. I question how scientifically established her methods are (for example, I'm aware she used to do hair-strand testing for metals which is not based in science). Seeing her was a waste of time and money and the worst part is she provided me with the 'hope' that I could get better while following these protocols. While initially she seems empathetic, she is also one of those doctors that if she cannot find what's wrong with you or resolve it, will quickly turn to gaslighting and blaming the patient, this happened to me on multiple levels. There is an overemphasis in her approach to lecture clients that: 'you are in charge of your own health' which is of little comfort to patients who are struggling to identify the root cause of their poor health in the first place. This is sadly what happened in my case. She doesn't seem to have an understanding that young people can be affected by illnesses and it's not a moral failing on them if the root of the illness can't be identified or cured. When the 'gut' treatments failed, she ended up blaming my medical issues on my weight and my failure to lose weight, when my weight wasn't relevant or in issue at all (and I was perhaps 10 kilos over my average/healthy weight which is barely anything in this day and age). Following her strict diet yielded no short term results for me, which is understandable as I have a hormone condition that makes it really difficult to shift weight (although weight loss wasn't even the issue as to why I was seeing her). She disbelieved that I had been following the diet as weight hadn't shifted. I've never felt fat -shamed before, as I've never been fat, but this was the closest thing I've had to experience it. I'm not torn up about how she treated me, but I recognise if it had been someone else who was sensitive about their weight, it could have been absolutely devastating. My only lament is that I wasted precious time, energy and money on her and her purported treatments.

Submitted Sept. 2, 2022

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor that believes in the wholistic approach. Very caring and thorough.

Submitted Aug. 22, 2014

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