Dr. Genevieve Rondeau

3.4 ( 31 reviews )

Ratings for Dr. Genevieve Rondeau

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Ne fais pas de suivi avec ses patients. Aucune compassion. Difficile pour prendre rendez vous avec elle, à chaque fois elle me réfère à un autre docteur. J’avais besoin de renouveler mes prescriptions pour insuline. Quand le pharmacien l’a appelé pour qu’elle approuve, Elle lui dit que je n’ai pas de patient avec ce nom. Une recommandation pour vous! Quand vous referez votre patient temporairement le temps de finir vos études ou retourner de votre congé de maternité, le minimim de choses que vous pouvez faire c’est de faire un suivi!

Submitted June 21, 2020

1
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

5 times i had to see her she is not here and another doctor come to see me, and for after that she told me that i am not his patient,

Submitted March 26, 2020

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Tres bon Dr. réponds bien aux question et explique la situation clairement. Merci

Submitted Oct. 16, 2019

3
Staff
3
Punctuality
5
Helpfulness
4
Knowledge

Très bon docteur. Elle prend le temps de nous expliquer de façon claire et de s'informer de nous. Sympathique, accessible, souriante, relativement ponctuelle... Je l'apprécie beaucoup.

Submitted Aug. 16, 2019

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I don't understand some the comments below....This doctor is in details. She seems focused and still has a smile when I meet her. I would recommend this doctor to any person in need of endocrine issues!

Submitted June 14, 2019

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Knowledgeable and explains in depth. Makes you feel comfortable.

Submitted Sept. 19, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This woman lacks basic compassion. I state this so directly because she has the difficult task of informing people and families of a cancer diagnosis. You would think that the sensitive nature of such a discussion would lead her to understand the angst and uncertainty that both her patients and their loved ones endure. Their lives are constantly hold with every new appointment or test result. And yet, she abruptly cancels appointments, rescheduling them a week later (despite having already waited five weeks). She says she will call with results, she never does. Her demeanor while informing you of your diagnosis is sterile and lacking emotion. Her overall practice is incredibly unpleasant and seriously unprofessional. Her secretaries mix up the order of arrivals and so you often wait longer (on an already long wait) for nothing. They also tell you one thing (such as we have to reschedule your appointment because we don't have results ), when in fact they do have your results but it's their computers that are down. During such a difficult time in one's health, I would urge you to look elsewhere. She is associated with the CHUM and if you want to be treated there, seek out the cancel of other endos aligned with that hospital. Don't put yourself through the emotional struggle verging on trauma, that I have had to endure.

Submitted Aug. 28, 2018

1
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I didn't find this doctor professional. She spent 15 minutes to speak to me and she gave me pills. I have Hashimoto for many years and I didn't feel that Dr. Rondeau knows this disease. I tried to share my doubts and experience but she wasn't interested. She simplified it to measure ONLY the level of TSH. I will not come back to her office.

Submitted Jan. 5, 2018

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Elle explique très bien les scénarios et leur probabilité; très bonne vulgarisatrice. Humaine et rassurante, tout en étant transparente sur les possibilités. Très bon suivi aussi.

Submitted Nov. 15, 2016

2
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

I waited three hours for a blood test that required 12 hours' fastng. I had to leave (without the test) before I collapsed. Staff told me that 15 hours without eating or drinking was normal, although the complaints office official with whom I spoke considered this timing unreasonable for a person in my state of health. My primary complaint about this doctor is that I was led to believe that I would either be dead, or wish I were, within a decade. I tried to change doctors (to someone more supportive) but was told after several months of waiting that I had never made the request. This was after I had spent two hours outlining my reasons why (to another doctor) and being assuresd that the necessary steps would be taken. In the end, more promises were made but not kept to the point where I would ever trust either of these doctors again.

Submitted Oct. 16, 2013


Insurance accepted by this Doctor

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