DR. GAJO WAS MY SON'S DOCTOR. HE HAD 2 VISITS IN THIS OFFICE BEFORE I HAD TO CHANGE PEDIATRICS. I LOVED THE NURSES. THEY WERE KIND AND PATIENT. MY SON IS ONE. THEY GAVE HIM 2 SHOTS AND HE DID NOT CRY AT ALL. I'VE TAKEN HIM OTHER PLACE WHERE THE NURSE HAS CARELESSLY STABBED MY SON WITH THAT NEED AND IT WAS HORRIBLE. THE REASON WHY MY SON NO LONGER COMES HERE IS BECAUSE OF THE 2 LADIES IN THE FRONT OFFICE. THEY ARE SO RUDE. I ACTUALLY SPOKE WITH ANOTHER MOTHER THAT WAS NEW THERE. SHE ASKED IF I LIKED THE DOCTOR. I EXPLAINED THEY HE WAS GREAT BUT THAT THEY NEED TO FIRE THE RECEPTIONISTS. SHE MENTIONED THAT SHE HAD GOTTEN INTO A FIGHT WITH HER OVER THE PHONE. AS HAVE I. LONG STORY SHORT SHE ENDED UP WALKING OUT SAYING SHE WAS CHANGING DOCTORS AS SOON AS THE LADY WAS GONE. THE TWO WORKERS BEGAN TALKING ABOUT HER...THAT'S A VIOLATION OF HIPAA. I HAVE THEN FILED A COMPLAINT OF GRIEVANCE AND NO LONGER HAVE TO DEAL WITH THEIR INCOMPETENT WORKERS.

Submitted Aug. 9, 2011