Just like the last review. I didn't get past the front office, had a terrible experience with the staff. They are non sympathetic to any problem you might have had logging in to zoom. I asked how long the appt lasted, they said 30 to 45 minutes yet 10 minutes late and the doctor can't take me anymore. They did not care for my explanation about me not understanding the zoom connection and that there emails with link had gone to my junk mail. Im used to getting zoom links via text from for doctor's appt. They made me feel terrible, almost as if dumb for not knowing to check my junk mail. Who knows how the doctor is, but good service starts with the front desk and they are terrible. Went to another allergist.

Submitted April 28, 2022

Didn't get past trying to make an appt. His receptionist Crystal refused to help find out why multiple faxed referrals weren't getting to her office., asked her to call my referring doctor's office. "We DON"T make calls, they have to fax to us". Tried to explain that faxes were sent twice with confirmation, but apparently, Dr. Liao's office staff DOESN'T make calls because she "has patients to take care of". I was trying to be a patient too! I have enough to worry about with raging allergies, added stress of snotty office staff not acceptable. He might be great, but good service starts with the front desk. Went to another allergist.

Submitted Dec. 6, 2016

Dr Liaison is very knowledgeable & friendly. The staffs too. See big improvements since our daughter's treatments and now my husband is Dr. Lois's patient. He breath better after just few treatments. We highly recommend Dr. Liao.

Submitted Aug. 7, 2014