HORRIBLE EXPERIENCE! I was recommended to goto see Yao-Qing Huang by Cigna insurance. When I called to schedule the appointment they tried to tell me that the purpose of my visit was not covered by insurance to their knowledge and that I should contact Cigna to see if it was covered. I subsequently spoke to Cigna and they confirmed that it IS covered.

I show up for my treatment, complete the paperwork, and tell them that I want to bill through my insurance. At this point, it is VERY clear that they do not intend to accept my insurance. They put me in a small room in the back, while they wait for 5 minutes (you can hear everything in this place), then call Cigna. The issue seems to be that he can't find the correct code through the Cigna lookup tool. He proceeds to yell at Cigna for about 15 minutes while I am sitting in this room. He came in and out with the phone, at one point leaving his phone in the room. When he left his phone in the room, the Cigna rep asked a question which I responded to. When he came back in, he yelled at me for speaking to them.

After about 20 minutes.. he came back in and yelled at me some more about how when he bills through insurance that he doesn't get paid. I had enough. I declared that this was completly inappropriate and I had told him my intent to use insurance before my visit. I wasted an hour of my time visiting this office. I came to see him because I wanted help/treatment, and it is clear that he is not interested in helping people. When I got up to leave the woman blocked the door until I declared that I was going to leave and it was obvious this was not going to work out. I stated that they should get themselves removed from the insurance companies's provider list.. In response to which I was yelled at some more.

BEWARE!!! After reading the below reviews I now see that others have had the same experience as me.

I am separately following up with Cigna to recommend that he be removed from their provider list so that others do not have this experience.

Submitted Sept. 19, 2022