I felt rushed at my appointment with Dr. Heffernan. He asked very few questions about my condition and past surgeries. I felt as if he scolded me for coming to him for a second opinion. Granted mine was not a simple case. I had facial reconstruction which has left my eye constantly red and irritated and severe double vision through at least a third of my visual plane. My new ocular plastic surgeon says it will be a great challenge to restore my eye to it's previous full function, asked for the notes from my previous surgeries and began outlining a treatment plan. Dr. Heffernan essentially told me to just deal with it.

Submitted Jan. 5, 2017

My eye crease was placed way too high and it shows. Doc did not acknowledged the error.

Submitted July 11, 2015

extreme rush job ---too expensive bad out come un caring. not a good doc

Submitted Jan. 2, 2012

I met with several eye surgeons before I decided to go with Dr. Heffernan. He did an amazing job on my upper and lower eyelid surg. His staff was fantastic and I felt like I was in great hands. Dr. Hefferan has also given me two Fraxel treatments and my skin has never looked better! I have sent several of my girl friends and their husbands to him. Two thumbs way up!!!

Submitted July 6, 2011

I would not recommend this doctor. Great at first visit. Some problems after surgery and he wasn't supportive at all. Dismissed complaints and very condescending.

Submitted Jan. 12, 2009

Please check out this doctor's pulic medical record history with Washington Medical Quality Assurance (360-664-4111)in Olympia prior to making a decision to have a cosmetic surgery procedure peformed.

Submitted Jan. 24, 2008

This doctor also performs cosmetic surgery. BEWARE! He's not a board certified plastic surgeon. Shop for a board certified plastic surgeon; otherwise, lifetime regret!

Submitted Dec. 17, 2007

This doctor is really charismatic and knowledgeable. He's a bit on the "showy" side, but very good with patients.

Submitted July 11, 2007