Dr. Crystal L. Arpei-Mchugh

3.2 ( 2 reviews )

Knowledge

Ratings for Dr. Crystal L. Arpei-Mchugh

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

I wasn't too impressed here today. First, the scheduling girl scheduled me for a cleaning instead of an actual xray, the reason for my actual visit then said they would charge an emergency fee for their mistake. They better not, it wasn't an emergency or my error. I waited a month to be seen. She was very rude. Apparently, they don't need new patients. My appointment was a half hour running late. I was told numerous times, Dr. McHugh" wouldn't be offended if I went back to my old dentist" as I was looking for a second opinion and then referred me out and listed RCT on the referral like I don't know what those initials mean (root canal therapy) and I was told my tooth looked fine. Also, when do you ever go to a dentist and not know how much your ins is being billed for? This ought to be interesting. I'll be calling them to make sure it's accurate. I would not recommend her. She didn't even introduce herself when she came in late or apologize. The only person who was decent there was the one who brought me back for my appt. I went to her based on her reviews. I certainly didn't see that good care with me, honestly. Instead, she wanted to pass me along probably based on my medical history. Pretty offended.

Submitted Jan. 8, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Wonderful practice!!! I highly recommend! Dr. Arpei-McHugh is incredibly knowledgable and compassionate as well as her entire staff.

Submitted March 16, 2016

Facility Affiliations