Seen 3 different M.D.s and the condescending N.P; confused practice focus; turmoil in professional staffing

Submitted June 2, 2017

Both this Dr and her NP Melissa Prince have poor bedside manner

Submitted Sept. 10, 2016

The Dr. came in for literally 90 seconds. The NP who did sit with me did not seem to understand weight loss techniques or root causes, or the importance of having multiple labs. This is a "get 'em in and get 'em out" shop.

Submitted Aug. 8, 2016

Appreciated the kind staff , as well as Dr. Rudgear.

Submitted Dec. 9, 2014

Terrible. Met her only once in 5 years. Had numerous Nurses and one MD while with her and they all quit. She can't keep her staff. Very impersonal. charges for repeat visits when she could take care of things in one visit. A real Stock Yard. New Doctor agreed she's a quack.

Submitted Dec. 12, 2013

Entering this office, I was overwhelmed by the feeling that I'd been granted a huge favor by being allowed through the door. I really knew I had made a mistake when I saw pamphlets EVERYWHERE trying to sell spa-type goods and services (I don't remember seeing a single piece of endocrine-related literature on display; maybe they were under the beauty pamphlets.) The clincher: MD waltzed in long enough to state nastily,"Nothing wrong with your thyroid; no need for the medicine the internist prescribed" and out she went. Told to repeat labs 1 month with return visit to go over labs. (Sure. More $$...) The month was awful: zero energy/a struggle to stay awake each day. Cancelled the scheduled labs/appointment and found an MD who did PROPER TESTING and discovered I had Hashimoto's Thyroiditis; he placed me on the right dosage of medication and I now feel wonderful. As for this woman's "credentials," they appear to be used not for the patients' benefit, but solely for her own ego.

Submitted June 6, 2013

I have been a patient of Dr. Rudgear's for two years, yet have only seen the actual doctor one time. My pharmacy requested a refill on a prescription that I have been taking since 2008, and the office refused it saying that they never prescribed that medication for me. When I provided proof from the pharmacy, they then changed their story to they did not know I was taking this prescription. Well they have been refilling it for two years and they didn't know I was taking it? The record-keeping at this office is nothing short of inept. To top it off, I had to call my regular PCP to re-fill this prescription, and Dr.Rudgear's office changed their story yet again, and told my PCP that I was non-compliant and that is why they did not fill my prescription. I was just there 2 weeks ago and have the paperwork to prove it. It is my insulin for goodness sake, not a hardcore drug or anything! Stay away from this doctor if you value your health.

Submitted Nov. 20, 2012

Horrible office! They are obviously in the business to profit and not to help their patients. I've been a Thyroid Cancer patient for several years. I had doubts about the office in the beginning, but kept giving each new PA a chance. I'e only see the doctor twice, and I've had 4 different PAs whom I had to update on my situation each visit. I got contradictory information each visit. They make you schedule a an appt to get lab results, even when they're normal. And I had to pay a $50 copay to see a PA unfamiliar with my situation just to get results. When it came time to schedule my RAI treatment (which includes isolation from kids), it took several calls to get return call. They couldn't work with my schedule for treatment. I demanded to be treated at hospital, and the hospital met my needs and were so helpful! I'm no longer a patient at the office, and should have done it sooner. Any other endo has to be better than this office.

Submitted June 11, 2012

I would like to thank Dr. Rudgear and her staff for changing my life. My GP kept putting me on antidepressants but I felt like there was something else. He finally sent me to an endo after I begged. He said he recommended Dr. Rudgear. It was a little out of the way for me, but the treatment was amazing. She had my hypothyroid diagnosed instantly and she and her staff did great monitoring to the right levels for me. I haven’t felt this great in years. I have to admit that they did have a small hiccup on a co-pay that took a little while to fix, but they fixed it. I wish all of my doctors offices were this good .

Submitted May 7, 2012

I love their PA Kimberly. She is always so helpful and kind and understanding. I really appreciate her time and effort in my health. I know she will help me get my medication right soon. Thanks Kim

Submitted March 24, 2012