I have received pretty decent care from the PA's, DO's, and NP's at San Marcos Family Medicine and the Fast Lane clinic, aside from being given a nasal swab that was ordered by Mia Painter, NP, without an explanation of what it was or what the (extremely high) cost of it was. The reason I have since left the office is because of Dr. Vip Mangalick. He does not give exams during visits, he sits in the corner and types away on his laptop, he has told me not to request refills for medication on the patient portal because those messages aren't looked at and that I need to call the office for refills. If you need anything from the office, trust me, you will have to call MULTIPLE times. Be prepared to hear "I will send a message to Dr. Mangalick". Riiiiiiiiiight. At my last visit, I asked for a dermatology referral and he referred me to a doctor that HE likes who is 45 minutes away from where I live. I reported my issues with TMJ/bruxism (grinding teeth) and he prescribed me something like oragel and told me there were no doctors he could refer me to that I could get help from. He also told me to be careful or I would grind my teeth down. I also mentioned that I was around people for a week who had lice and he told me to get OTC lice shampoo. I said well, I don't know if I have lice. He said "Just don't worry about it then." He never got up from his seat to check my hair. There have been times where I have had to follow him out the door because I have had more questions and he has told me to hurry because he has other patients. An elderly friend of mine dealt with the exact same issues as me: no exams and rushing her out of the room.

It is hit or miss on getting friendly staff. Sometimes when I check in I have to wait for the staff's conversations to end before I can check in. Some people are very nice and helpful but some will leave you on hold forever, which usually forces you to call back. I called and asked how much my records would cost because I needed them for a disability case. They quoted me a price but promptly stated that the person I meet with for my case will request them anyway. It's the government, so, I would rather take it into my own hands.

Bottom line: I wish I could give this office a zero star review. I will never return and I will never recommend it.

Submitted June 23, 2019

His MA came in didn't bother to write down all of my needs in fact he seemed like he didn't want to bother with it. Then Dr Mangslick acted as if j was wasting his time and just started referring me to many different doctors. Which is fine but his trusty MA didn't write all the doctors information down and it took me about a week to get someone to bother to give me the info. They acted as I'd they were doing me a big favor. Not yo mention I was put on hold for over 30 mins on a Saturday and it disconnected or so I thought. I called back and the answering machine came on. Wouldn't refer my worst enemy if I had one to this unprofessional train wreck.

Submitted Aug. 25, 2014