Ratings for Dr. Andrew Kong

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kong is excellent. The office manager is abrasive and rude. I will not be returning because of her.

Submitted Aug. 23, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

RJN AS FAST AS YOU CAN IN THE OTHER DIRECTION! This doctor and his staff, except the office manager, are unprofessional and rude. I would never recommend anyone to this place.

Submitted Aug. 18, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This was my first experience with this office . When I had to cancel my appointment (because I found someone else who could get me in right away) I assumed I would be getting the $100 back that they make you put down just for making an appointment because I was not told otherwise, & never had to do that before. I was canceling with 2wks notice so I feel I should be reimbursed that money. When I asked about all this the person I spoke with was rude, had no compassion, & was overall unprofessional.She made me feel stupid for thinking I would get my money back touting that this was normal when again I had never had that experience before in my 50 yrs with another medical establishment.They seem to care more about $ than patient care!

Submitted March 16, 2023

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

Mishandled billing. Incompetent staff. Extremely rude office manager. Will never go back!

Submitted July 22, 2021

5
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Dr. Kong's office is calm and reassuring. I really felt like I was in good hands from the staff through Dr. Kong himself.

Submitted Feb. 28, 2019

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Very Informative, leaves you with a sense of hope towards your conditions. Very Helpful Staff.

Submitted Nov. 10, 2014

4
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

I paid cash up front...in total, as I am self employed, and have A LARGE deductible...they sent bill to insurance, when, some how they paid the claim...it took MANY MANY months, and the STATE GETTING INVOLVED FOR THEM TO REFUND MY MONEY...

Submitted May 18, 2014


Dr. Andrew Kong's Credentials

Languages

  • Hindi

Education

  • National College Of Chiropractic (Grad. 1993)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
  • BCBS Illinois
MultiPlan