Ratings for Dr. Elaine Y. Chen

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I have 3 grandkids that this doctor is there pediatrician. However the staff is so rude. I was told that the only way my granddaughter can see the doctor is with an appointment only. And that when they need the kid shots. My granddaughter get ear infection, sore throat, and sinus infect about 4 times a year. And I have to go to the emergency room very often. I talk to the doctor about this problem. I told him that the last time I was in the emergency the doctor there said to start taking her to her pediatrician so her condition can be monitor. He said okay, however the next time she came down with an ear infection. I was refused service. I need a pediatrician to take CARE OF MY GRANKIDS. NOT A DOCTOR WHO CAN ONLY GIVE THE SHOT . You can get that done at the department of health. I am so disappointment that I waste my time with this doctor.

Submitted June 3, 2015

Facility Affiliations