Dr. Tian Xia, DDS, MS
85 Centennial Loop
Eugene, OR, United States
97401
85 Centennial Loop
Eugene, OR, United States
97401
No Phone Number Provided
http://eugenerootcanals.com
This has been a nightmare. My wife was referred to this office by her dentist after her normal exam showed problems with an old root canal. We were not told they were not listed with our insurance. Would be out of network. Then I get a bill for $108 as insurance won't cover anything. The code they use is the same code the dentist uses. Huh? There must be a different code? Nope I owe the full amount now. So turn in to the BBB in search of solution. They refuse to do anything. Called MetLife Federal Dental. Oh they need to use the code for Specialty Consultation those are unlimited. Could you please call them? Certainly... Well I spoke to Heather and she will not bill to any other code. I refuse to pay this bill when they are the ones messing it up. At this point I won't even pay for my deductible. Waste of my time in trying to deal with these people. I would imagine there is a State Dental Board of some type. Letter will be sent soon.
Submitted July 17, 2020