Dr. John C. Gengo

1.0 ( 1 review )

Ratings for Dr. John C. Gengo

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I spent the majority of my life, along with my family, going to this practice and was always highly satisfied, up until a family member had routine work done and a piece of a tool (viable on x-rays) was left in a family members tooth! The doctor said nothing at the time. It caused months of infection, pain, many follow-up appointments and surgical procedures, and years of anxiety and fear surrounding dentistry work. I was EXTREMELY disappointed to know the doctor my family had trusted for years, not only took no responsibility for his mistake, he never mentioned anything to his patient about the tool being left in her mouth, or that it was visible on the x-rays when they came in complaining of swelling and pain. He was extremely rude (in fact he actually had the nerve to laugh at her) about the situation and, incredibly, offered no help finding a specialist to help with follow-up work either...I would highly recommend any one look elsewhere before taking your family here.

Submitted April 12, 2017

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