I RECEIVE A BAD TREATMENT FROM HIS FRONT ASSISTANT. I WAS WAITING FOR ALMOST 3 HOURS AFTER MY APPOINTMENT. I DECIDED TO ABANDON THE OFFICE EVENTHOUGH I LIVE IN ARECIBO. I PERCEIVED THE FRONT STAFF AS ONE DISORGANIZED AND INSENSIBLE TO PATIENTS CLAIMS. I CONSIDER DR. GONZALEZ A PRESTIGIOUS ENDOCRINOLOGIST, BUT A POOR OWN OFFICE MANAGER.

Submitted June 11, 2014