Ratings for Dr. Ezell S. Autrey

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been one of his patients since 1988, my only complaint is, I wish I had found him sooner! He wasn't practicing when I had my twins, however, I know he would have been a great doctor for my delivery. He is a very caring and understanding doctor and have always felt I could/can talk to him about anything and he not think it was a stupid question. The best part is, he never in all the years I have seen him, acts like he is pressed for time. It will be a sad day for many, when he is no longer practicing medicine. He is a great doctor!

Submitted July 28, 2011

2
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

I have been with this dctor for 10 years and outside of punctuality I have no complaints.

Submitted July 28, 2010

2
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

The Dr.'s office is short on customer service and lacks personal connection with the patient's need. What's good? The Dr. and his office is efficient-exclude promptness. Not good? Active listening and patient service. The interaction with the front desk is professional but cold. After 10 years, I have several examples, however, the rating is specific to my last visit for medical advice and the office response to a test cancellation. In the first case, I made an appointment to engage the dr. in a discussion about menopausal symptoms. His response was curt and he simply ordered tests without listening. In the second case, not having the discussion I needed, I deliberated and cancelled the test appointment when the office called to remind/confirm. This cancellation was the prior afternoon to the appointment and the office admin. asserted her right to charge the 24 hr. cancellation fee. I suggest that if a listening Dr. or customer service is important, research other doctors.

Submitted Aug. 25, 2009

Facility Affiliations


Dr. Ezell S. Autrey's Credentials

Education

  • Va Commonwealth Univ, Med Coll Of Va Sch Of Med, Richmond Va 23298 (Grad. 1980)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Medicare
UnitedHealthcare