Ratings for Jo Ann Cohen

4
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I wish I read reviews before choosing this route to take. Everything that I have read has been exactly what I experienced in the 22 minutes that I was unfortunate enough to experience. It sounds like she is on a substance she slurred, and went silent during the first two minutes then abruptly said I need to go back to college, although I have 2 degrees and three license. Thankfully her receptionist told me that she apologizes and would not charge my insurance. I have never felt so confused in my life and I do not know who is going to read this, but if you are looking to better your mental health, do not speak to this woman for even a few minutes or you will feel belittled, not important and you will get nowhere very quickly. However, Lori was extremely helpful and it’s a shame I couldn’t have an appointment with Lori who seems more intelligent, professional, and on point then the doctor could ever possibly be

Submitted March 25, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great experience with Dr. Cohen. She was very thorough and lended me an ear and an evaluation I’ve been searching for, for many years. She paid close attention to every concern I’ve been living through and gave me the confidence I’ve always wanted to be able to finally move forward with my life.

Submitted Sept. 20, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cohen was extremely patient and welcoming at her office in Havertown.

I did not feel rushed at all and her two little dogs make the whole experience a lot more relaxed.

Highly recommend.

Submitted Sept. 20, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I saw her during the pandemic because I needed to have a full psych evaluation done. I specifically asked her scheduler if this is something she is qualified to do and the lady assured me that she was and does them all the time. I call BS on that.

The house is a complete disaster, there is zero signage up to let you know where to go, park, which door to knock on, etc. There are weeds everywhere and the place is completely unkempt. How hard is it to hire someone to cut your lawn? I live in Havertown, there are plenty of people to hire for yard work. After a few minutes I figure out to walk around the back and go inside. I tell the scheduler who I am and she shows me to a waiting room because Dr. Cohen isn’t ready yet. It’s a windowless room with some creepy dolls in curio cabinets and no reading materials.

Finally Dr. Cohen comes to show me into her office. I’m there for an evaluation which I expected her to be made aware of prior. Clearly she’s clueless to this {amongst other things}. Red flag # 1. I start to explain why I’m there, why I’m looking to be evaluated. Suddenly she stops me like two minutes into the conversation and tells me I need to go back to college and get my life together. What the actual fork?! I’m a 36y old stay at home mother who just gave birth six months prior and also have a toddler. My husband is working from home due to Covid. How *exactly* am I supposed to go back to college!? Sure, let me pull non-existent money from the sky and just show up at UPenn for a full college course load and hire a full time nanny to raise my kids while I hit the books. Was she she serious? Yes, she was as serious as a heart attack. I should have just said “you know what, whatever this is, *gesutres around the room* it isn’t going to work. I’ll see myself out.” But I was raised to be polite and respectful so I sat there nodding along to whatever she babbled on about while I just tuned her out. At some point her dogs come in and they’re walking all over me. I’m a dog person, we have a dog at home. But this is a place of business, not your home. Either put the dogs in a kennel or something. It’s extremely unprofessional. Then she starts talking about Tucker Carlson from Fox News for some random reason and I could not get out of there fast enough.

I do not know HOW this woman still has a license to practice anything, let alone psychiatry. I bet she’s taking something because she looked and acted like she self medicates if you know what I mean.

Do yourself a GIGANTIC favor and don’t even come close to this practice. Not for anyone who might rent space here. The whole building has some weird funky vibe going on. Someone needs to yank her license and put her in a home….

Submitted Nov. 17, 2022

2
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I saw Dr. Cohen for a little over a year and, I should have stopped going to her sooner. August 27th 2021 I had a phone session with her and during my conversation, I noticed that she wasn't really speaking. I was talking about really personal things that are hard to talk about. When i finally paused to see if she was gonna talk, I heard snoring on the other end of the phone!....SNORING! I tried yelling and calling out her name to wake her up but, she was dead asleep so I hung up the phone. What if I had been suicidal? This made me feel so insignificant. I texted her and told her she fell asleep and when she replied, she said her meds make her loopy. If you're not up for an appointment then you need to reschedule! Or, take a break.

One of my in petson sessions, she stopped me from talking and said " I have to get coffee or I'm gonna fall asleep on you," and I actually had to follow her out of the room and watch her make coffee. It was awkward. She never asks many questions that I think a psychologist should, and we've created goals before but, she never returns to the plans/goals that were made. If I ever asked about what they were or what we discussed, she'd just say that she doesn't have it in front of her. Half the time, she's buried in her laptop or her cellphone. I believe that she is overworked and overwhelmed and needs a break. Or to retire at this point. She has no problem telling you to schedule your next appointment but, offers no real help. On July 30th 2021, i had a confirmed appointment through email and when i arrived at her office, she was not there. I have to take community transit to my appointments since, I don't drive and I had to stand outside for over an hour to wait for my ride to come and pick me back up. Dr. Cohen never offered an apology or explanation and, I know she received all my texts. I even texted her the appointment confirmation

Submitted Sept. 24, 2021

4
Staff
4
Punctuality
1
Helpfulness
2
Knowledge

Very unprofessional in her approach. Was going on and out of her house making all sorts of noise during the session. I felt she was Doing 10 other things as we were on the phone. Prob the strangest therapy appt I’ve ever had. I won’t be back.

Submitted July 15, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Colen diagnosed issues I had from childhood. She was able to help me when at least 7 other counselors were lost. My whole family s incredibly grateful for her. May God bless her and her wonderful staff.

Submitted June 30, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

This was an excellent experience and made me much less anxious. Very good ideas

Submitted Dec. 24, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cohen is very kind and compassionate. Her staff was very sensitive and caring. Dr. Cohen was able to help me look at my problems very differently and everytime I go to her office I fel better when I leave. She is very knowledgeable and positive. I thank God I found her.

Submitted Dec. 22, 2017

5
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

The office staff was very friendly and helpful. This was my first visit with Dr. Cohen she made me feel comfortable and the environment was very welcoming. I look forward to another session with her.

Submitted Dec. 11, 2017

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