Stay away from this office if you are a Veteran. There front desk has no idea how to submit a Secondary Authorization if referred to another provider. It took more than 3 months for my to get approved with Pain Management. I was also referred to another neurologist to get a EMG study. I was informed by the other office that Dr. Burt's staff never submitted a Secondary Authorization. I am using my secondary insurance while I try to rectify this issue. Dr. Burt has a horrible bedside manner. Only after I threatened on two different visits that I would just find another provider because I appeared to upset her did she apologize to me. I also overheard the front desk clerk making disparaging remarks about me over the phone, they thought they had me on hold. I can no longer deal with their incompetence and rude demeanor. I also left several messages to speak with the Office Manager Patricia and I have yet to receive a return call.

Submitted July 3, 2020

Absolutely the worst doctor. Would not recommend. She has changed places now and does not accept my insurance but did not bother telling me this before my appt and will not refill my medication, which is life threatening because im a seizure and migraine patient. Now i have to find a dr ASAP! Her staff is very rude and disrespectful too, they have put me in a room before with another patient and neither one of us knew what was going on! That's just the tip of the iceberg. Look elsewhere!

Submitted July 29, 2016

NANCY WAS SENSETIVE AND RESPONSIVE. PATIENTS ARE EXPECTED TO ASSIST IN THE MEDICAL ASSESSMENT I FOUND NANCY TO BE A LISTENER THAT ACTS ACCORDING TO THE NEEDS IN CARE PROVISION

Submitted Feb. 16, 2015

I agree with these two comments, will be looking for another dr

Submitted Dec. 15, 2014

Very bad doctor. Not a people person. Wouldn't recommend this doctor to anybody. Going to her was a waste of time. She needs professional help.

Submitted Oct. 7, 2013

Mrs burt is the most uncaring doctor I have ever met. She doesn't care to hear anything you have to say. The woman comes off at very cold hearted and your well being is not her priority. She seems angry and annoyed. You can call all day long and not once receive a call back. After she diagnosed me with MS I asked her several questions and was in tears. She did not ease my mind at all. Our appt ended and then I heard her making fun of my questions to another nurse. Weeks later she tells me I don't have MS and just have headaches. Terrible experience. This lady caused my family and me alot of grief. I couldn't even get through to the manager

Submitted July 5, 2013