Dr. Steven M. Silverstein
Silverstein Eye Center
4240 Blue Ridge Blvd #1000
Kansas City, MO, United States
64133
4240 Blue Ridge Blvd #1000
Kansas City, MO, United States
64133
No Phone Number Provided
http://www.silversteineyecenters.com
Facility Affiliations
Dr. Steven M. Silverstein's Credentials
Education
- University Of Oklahoma College Of Medicine (Grad. 1986)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
My 59 year old spouse lost 85% of her central vision in her right eye after cataract surgery with Dr. Silverstein. Prior to the surgery, she had never worn glasses and had no issues but she was told that she needed surgery. We now seriously question if the surgery was even needed? She was then pressured to get premium lenses and forcefully told by the lady who scheduled the surgery, "You are legally blind and shouldn't be driving!" This was a lie, with her vision at 20/50. On the day of surgery my wife told the staff there was a problem with her eye. The day after her surgery at the follow-up appointment and then at the follow-up meeting six days after surgery, my wife told Dr. Lookhart, the Optometrist assigned to do follow-up examinations, that her vision was "Wonky" and that something wasn't right. She could see and pass the vision test but something was impeding her vision. He told her in each case that this was normal and would improve. I have since learned that this was anything but normal. They ran a test on depth perception and literally guided her hand to pass after 6 or 7 fails. On the evening one week after the surgery she noticed bands across her vision. She called on the next morning after losing more of her vision and was told to Immediately come to the office. She was tested and told that she had lost 85% of her vision in the eye and had suffered a "Ischemic Optic Neuropathy" and most likely the vision would not return. They referred her to a Neurologist and scheduled my wife for an appointment five days later. I said that was unacceptable and would serve as our own advocate. During this time, my wife was given two lectures as how they were not responsible for the vision loss as she was in tears. As we left, Dr. Lookhart said "Good Luck"! I was able to get into the same neurologist that day and she has been treated by him ever since. We were told that if she had been treated during the critical week, the outcome could have been substantially better! As a husband who comforts his spouse in tears 10 or 12 times a week, even now, after 8 months. I can tell you I sooooo wish we had turned to another group before surgery. She has forever been scarred by blindness and has quit driving at night because of this situation. We will forever question what could have been had she been treated by someone else. I personally should have guided my wife differently and suggested a second opinion on the surgery and insisted that a more qualified doctor review the fact that her vision was bad before the blindness occurred. We have since spoke with a lady whom kept her vision because she was treated in a timely manner. I would highly recommend going elsewhere or at least get a second opinion!
Submitted May 29, 2020