Dr. Robert Alan Moore
Punctuality
CELESTIAL SPECIALTY CARE
5420 W Loop S Fwy #3500
Bellaire, TX, United States
77401
5420 W Loop S Fwy #3500
Bellaire, TX, United States
77401
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. Robert Alan Moore's Credentials
Education
- Baylor College Of Medicine (Grad. 1976)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
Workers Comp
First time dealing with chronic pain in lower back and upper leg (sciatica) and fist time going to a Pain Clinic. Was referred to Dr. Moore by my GP after 4 visits to him over a span of 60 days with the pain only getting worse (another bad doctor). Took TWO WEEKS and 4 calls into their "scheduling" department to merely receive a call back to begin the scheduling process. Was on the brink of finding someone else when Maria FINALLY called with an appointment. So went in for appointment...he finally saw me 60 minutes after my scheduled time (not too unusual unfortunately, I chalked it up to being a popular doctor). Visit was nice, listened, and scheduled injections right away....although it was disturbing that he said he felt no need to even review my MRI imaging. Injection day came...wife took 1/2 day without pay to bring me....I was on the gurney in my gown hooked up for vitals waiting with the anesthesiologists and nurses...and waiting....and waiting....he FINALLY shows up for the procedure 1 hour late!!! What kind of surgeon shows up late for surgery? No apology for tardiness...very few words and a "can't be bothered" attitude. Didn't introduce himself to my wife, nothing. Procedure done....my wife tells me afterwards he walks out of the waiting room and doesn't even stop to talk to her and says something about "it went fine" while he walks out the door! WTH?! So 8 days later....my pain is TWICE AS BAD!!!!......Again...the PAIN DOCTOR has made my pain TWICE AS BAD! So while my wife and I take a day off work to have a procedure that will cost us upwards of $1000 on top of lost pay for my wife....now my pain is worse....and wouldn't you know it.... Doc is on vacation and nobody else in his practice can see me. What do the nurses tell me when I call to tell them what's going on? "Would you like to leave a voice-mail for our scheduling department?" Pathetic excuse for a company in the business of helping people with pain. They cause more pain than they heal. Find someone else.....they CAN"T be any worse.
Submitted March 3, 2015