Dr. Richard H. Bertenshaw
Richard H. Bertenshaw Clinic LaGrange
5201 WILLOW SPRINGS ROAD
LaGrange, IL, United States
60525
5201 WILLOW SPRINGS ROAD
LaGrange, IL, United States
60525
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. Richard H. Bertenshaw's Credentials
Education
- University Of Illinois At Chicago Health Science Center (Grad. 1985)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Medicare
Showed up 40 minutes before my appointment time. I wasn’t seen until an hour and a half after my appointment time! I was the only person in the office and could see the Doctor eating lunch in his office from the waiting room for an hour, clearly wasn't seeing patients.
Once I was called back, it was clear that the front desk had not given him the list of symptoms that I had taken time to prepare for the appointment to assist the physician! The doctor came in completely unprepared without the information that was given to his staff. He spent 5 minutes in the room before ordering an exaggerated amount of tests and stated he would call with the results.
After completing the tests I waited 2 weeks, still no call. I called the office and left a message without receiving a reply. After 4 weeks I called and finally got someone on the phone that relayed the message to the doctor. When he did return my phone call he tells me the tests are completely normal and recommends I see another physician. It isn't hard to conclude that coming into the appointment unprepared he wasted my time and money and had no clue what he was looking to diagnose!
The tests cost over $1600 which insurance only covered $175! To top it off he charged me $450 for those 5 minutes of his time, to tell me NOTHING.
Find a physician that will take your medical concerns seriously and come into the appointment prepared and ready to help!
Submitted Jan. 26, 2017