Dr. Bruce E. Conway
#12 of 260
General Surgeons in
San Antonio,
Texas
Staff
Punctuality
Helpfulness
Knowledge
General Surgical Associates
8042 Wurzbach Rd #310
San Antonio, TX, United States
78229
8042 Wurzbach Rd #310
San Antonio, TX, United States
78229
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. Bruce E. Conway's Credentials
Education
- Univ Of Tx Med Sch At San Antonio, San Antonio Tx 78284 (Grad. 1993)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Humana
I went in for a consult based on a mammogram result. Dr. Conway asked that I bring him a CD of my images so that he could look them over with a radiologist. I waited a week and called his office to find out the status of if I should get a biopsy or not. At the office visit Dr. Conway stated that I should. Dr. Conway was very nice and caring and I think he should know about his office staff. When I called I was put on hold for the first time for about 10 minutes so I called back and was connected to April the medical assistant who's first words to me were "Yeah, I called you to tell you, you did not need a biopsy." I told her that I had never received a phone call and that I had called earlier to find out my status. She said " Well I don't know what happened but I called and left you a message." Believe me it was a mixed emotion of being happy and frustrated at the same time. So if you should ever call and are given April the medical assistant please be sure to ask for someone else.
Submitted Dec. 8, 2012